Dhara Chauhan, Senior HR

Dhara Chauhan

Senior HR

DSV Global Transport and Logistics

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, Human Resource Management
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

Senior HR في DSV Global Transport and Logistics
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2022

• Provide professional generalist HR business support to the organization and act as a point of contact for all matter pertaining to employee.
• Update and enforce employees complying with HR policies, process, and procedures.
• Assist with monthly payroll preparation to ensure all changes are accurately processed prior to the monthly deadline.
• Annual renewal of medical insurance, life insurance and workmen’s compensation policies.
• Proactively managing employee relations matters such as grievances, complaints, and conflicts.
• Developing and implementing performance management tools and processes. Assisting managers with goal-setting, performance feedback, and creating development plans
• Conduct off boarding process for staff leaving the company.
• Update and maintain HR reporting for “Staff Turnover Report”, “Annual Leave Report”, “Sick Leave Report”,
• “EC Reports”, “Insurance Census Lists”, “Long Service Awards”
• Work closely with all internal stakeholders such as Payroll, Finance, Procurement, PRO.
• Contract issuance for the renewal of employee contracts.
• Prepare and present budget reports to HR leaders and senior management, highlighting key findings and recommendations.
• Overview the employee engagement activities based on engagement calendar
• Maintain HR SharePoint for HR news letters, Wellbeing sessions, Birthdays, Long Service Award for Dubai location.

HR Onboarding and Offboarding في Expo2020
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2021

Communicate with Hiring Manager the New Hire start date and pre-confirmation package
Guide new hires to complete pre-employment requirements prior to onboarding
Prepare the letter of appointment for New Hire, gather supporting paperwork, perform data entry on the HR system for New Hires and generate an Employee ID prior to onboarding
Work Pass application - Work permit, Employment pass for New Hire
Coordinate with company appointed medical service provider for pre-employment medical check-up report
Engage with other departments to facilitate onboarding including but not limited to preparing staff badge, access card, car parking etc
Prepare and email New Hire welcome kit which includes guidelines to hiring manager and new hire
Welcome New Hire upon their arrival (face to face/virtual)
Validate New Employee data form, fill up the necessary fields submit to Supervisor for approval as per the payroll cut off day
Address new hires’ queries regarding their letter of appointment or questions
Validate the background check form for new hires who are required to work in Designated area
Perform data entry for a specific group of new hire in the payroll system
Offboarding
Generate acceptance of resignation letter
Craft and send emails with direction and information on the offboarding information to the immediate manager and employee
Conduct the exit interview for non-management and provide guidance on the overall exit process
Address question relating to employee’s final salary
Responsible to ensure compliance within off boarding process in accordance to company’s policy and guidelines
Prepare final salary, check the leave balance for employees, retrieve the reports from TMS system and submit to Supervisor for validation
Monthly reports on new hire/ resignee to payroll team
Inform payroll team to hold salary for non-locals
Ensure proper escalation, and effective resolution of more complex inquiries to the Supervisor
Update employee records and employment status in HR systems
Perform additional HR tasks and/or special projects, as assigned

HR Specialist في Eros Group
  • الإمارات العربية المتحدة
  • يونيو 2016 إلى يونيو 2021

Job Profile:
•Payroll Management- Managing the payroll lifecycle including salary payment, reconciliation, deductions, claims, and any other allowances
•Performing payroll auditing pre and post processing to ensure accuracy, overall balancing and reconciliation.
•Designated as Approving Authority for employees’ Leaves, Documents, Transfers in compliance with corporate policy
•End of Service Settlement (Final Account), Exit Interview, Exit Process etc.
•Maintaining the leave and attendance records for Staff.
•Supervising the accruals (leave, gratuity)
•Coordinating with Finance department to ensure that the salaries for both the regular and exit cases are paid on time.
•Managing the last minute salary hold request for termination and absconding cases.
•On-boarding: Responsible for the Pre-on boarding & On boarding process, starting from document collection from recruitment
team until the documents handover to the PRO team for visa processing.
•Conduct Induction training for the new joiners.
•Coordinate between the HOD’s/ Group directors in regards to the new joiners resource allocation to various teams for sales and non-sales
•Liaise between recruitment and IT department and various other departments for providing new starters with the IT Assets and joining requirements
•Rewards & Performance management- Assisting Managers in PMS.
•Roll out and collecting evaluation forms from the line managers and incorporating them into system.
•Coordinating workshops on performance management system and sessions on performance review process
•Analyzing and giving recommdations.
•Timely completion of performance appraisal based on budgets and approval.
•HR Analytics: Providing the quarterly report on medical insurance, Personal Accident insurance.
•Reports on headcount and salary cost to respective departments for their manpower planning and budgeting.
•Report on the frequently asked questions by the employees and uploading the same on the internal portal.
•Employee Services and Special Projects- Act as a strategic HR partner when it comes to conducting the surveys related to Compensation & Benefit, Employees Attitude and Climate/Environment in the organization for assessing the employee motivation, expectation and addressing the grievances to plan remediation
•Organizing employee engagements and OD programmes and ensuring prompt resolution of employee grievances and
maintaining cordial employee relations. Providing health insurance cards to new employees as well as renewing for existing employees.
•Follow-up for employee’s visa cancellation and deportation.
•Automation of HR Systems - inputs provided on automatic generation of offer letters, promotion letters, increment letters & confirmation letters from the system.
•100% audit of employee files to ensure all the documents are in place.
•Handling concerns related to employee relations. Counselling employees, conducting investigations and issuing the disciplinary actions based on the recommendations of the department head in line with the employees’ code of conduct.

Significant Contributions:
•Streamlined Exit process as per ISO standards i.e on TAT of 98%
•Introduced online system for correspondence documents.
•Recorded rise in solving HR grievances from level 40% to 90%.
•Introduced paperless workflow and focused on online stool for better results.
• Automated payroll generation recommending various customizations and through testing.

Achievements:
Awarded Best employee for “Employee Relations & Seamlessly handling Grievances”- 2017
Awarded Best Employee for “Payroll Management”- 2018
Promoted to next level- 2019

HR Generalist في Skanem Intralables Pvt Ltd
  • يناير 2016 إلى أبريل 2016

Role in Brief : Recruited to revamp HR department and introduce best practices into operation while managing all HR and related functions for 3 manufacturing plants across India with 350 employee workforce.
Significant Contributions:
Transformed previously disorganised, underperforming HR department into well-functioning cost efficient and highly utilized entity as evidenced by employees.
Implemented, integrated and maximised usage of new HRIS SPINE. Payroll process lined through HRIS.

Job Profile:
•Single point of contact for all functions under HR, ensuring smooth functioning of the HR Department.
•Recruitment: Sourcing, Screening and matching the profiles based on plant requirement.
•Managing the administration of joining process ensuring that necessary paper are processed and checked.
•Conducting the joining formalities including induction & orientation on company policies & organization culture, preparing offer & appointment letters and ensuring all compliances for new entrants are completed in time.
•Managing the payroll lifecycle including salary payment, reconciliation, deductions, and claims.
•Performing payroll auditing pre and post processing to ensure accuracy, overall balancing and reconciliation.
•End of Service Settlement (Final Account), Exit Interview, Exit Process etc.
•Maintaining the leave and attendance records for Staff & Workers, classifying the leaves team wise and project wise, and extracting the final attendance report
•Supervising the accruals (leave, gratuity)
•Managing the employee database on excel and HRMS and ensure updated information is always available.
•Organizing employee engagements & OD programmes and ensuring prompt resolution of employee grievances & maintaining cordial employee relations

HR Generalist
  • أكتوبر 2014 إلى يناير 2016

Hired to create successful and resourceful HR service unit for Manufacturing Company.

Job Profile:
•Managing complete lifecycle staffing process of the organization along with account management & vendor management.
•Directly reporting to the Managing Director, responsible for development of company policies and procedures in line with the labour laws.
•Handling payroll & compensation, Organization Development, Competency mapping.
•Handling employees ESIC, PF enrolment and timely payment to the department concern.
•Handling statutory compliances record and industrial relations.
•Organizing employee engagements & OD programmes and ensuring prompt resolution of employee grievances &
•maintaining cordial employee relations
•Negotiating & settling disputes with the employees, maintaining discipline and harmonious working environment across all
employee levels.
•Started with new biometrics attendance system and to over all company SOP, JD’s and assigning KPI and KRA’s.
•Performing internal audits and submitting reports to the top management for taking corrective action

HR Generalist في NextServices HSS Pvt Ltd
  • يناير 2009 إلى أكتوبر 2014

Role in Brief: Administering the entire array of HR functions for Mumbai office. Participating in business review meetings, partnering with the Operation Heads and Associates in business groups to handle various HR activities. Assess and suggest effective manpower plan and redeployment strategies. Delivering solutions to Managers on issues pertaining to the group and ability to provide remote HR support to employees.

Job Role:
•Business Partner- Work closely with the CEO & Functional Heads by planning, monitoring, appraising, and reviewing staff contributions; managing end to end employee HR lifecycle; orienting, training, coaching, counselling, and disciplining staff.
•Recruitment & Selection- Talent Acquisition tasks initiating from manpower planning & budgeting, to final selection & induction; End to end recruitment & selection via portals, campus interviews, Internal job posting and referrals.
•HR Policy- Developed Employee Handbook and formulated HR Policies by analyzing the market trends and government regulations.
•HRMS Implementation: As the

Recruitment Consultant في Ambrosia InfoTech Ltd
  • أكتوبر 2006 إلى أغسطس 2008

Significant Contributions
•Looked after Recruitment activities from entry level to Manager Positions for banking vertical profiles.
•Independently handled the complete process of identifying the candidate, conducting HR Interviews, salary negotiations, and finalising the offers.
•Mobilizing human resources through various means such as

الخلفية التعليمية

ماجستير, Human Resource Management
  • في Welingkars Institute of Management studies
  • يناير 2007

دبلوم, Education And IT
  • في DOEACC
  • يناير 2006

courses: O Level Certification

بكالوريوس, Business And Commerce
  • في Mumbai University
  • يناير 2006

الثانوية العامة أو ما يعادلها, Business And Commerce
  • في Mumbai University
  • يناير 2003

الثانوية العامة أو ما يعادلها, Human Resource Management
  • في St. Francis High School
  • يناير 2001

courses: SSC

Specialties & Skills

Feedback
Management
Training
Mechanisms
HUMAN RESOURCES
INSURANCE
RECRUITING
ADVERTISING
BANKING
BUDGETING
COUNSELING
CUSTOMER RELATIONS

اللغات

الانجليزية
متمرّس
الهندية
متمرّس