Dhawal Sankhala, Senior Consultant

Dhawal Sankhala

Senior Consultant

Ministry Of Interior - Qatar

Location
Qatar - Doha
Education
Master's degree, Customer relationsip management
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Senior Consultant at Ministry Of Interior - Qatar
  • Qatar - Doha
  • My current job since December 2015

• Developing Business Case justifying the decision to develop the project in-house rather than outsourcing, saving company QAR 80, 000.
• Conducting feasibility study and performing scope analysis for automating the payment procedures for international purchases involving Letter of credit (LC) & Letter of guarantee (LG).
• Developing User stories and communicating it by constructing easy to understand functional prototypes and data models.
• Validating and prioritizing requirements for the Govt. Tender process leading to increase in annual revenue.
• Automating reconciliation process to tally the MOI Shadow Account with the actual bank Account resulting in increased efficiency.

Senior Consultant at Mannai Corporation
  • Qatar - Doha
  • September 2012 to November 2015

1. Requirement gathering from the business users and converting them into User stories.
2. Working in the Agile methodology using SCRUM technique.
3. Managing a team of two BAs and four developers working on the project.
4. Involved in each and every task starting from system architecture, database design, application development and functional testing.

Business Analyst at Wipro Technologies
  • India - Pune
  • December 2010 to September 2012

• Gathering business requirements, analyzing processes and defining the solution scope with the stakeholders using the Blueprint tool.
• Developing mobility solutions for customer information capture through mobile, iPads, tabs.
• Preparing Logical Data Models and BRD supporting documents like use cases, wireframes, design concepts.
• Learning and applying knowledge of Credit Bureau Pull, CDE (Credit Decision Engine) and FME (File match Engine) necessary for processing Assets application.
• Exceeding client expectations related to delivery dates, features and capabilities.
• Managing documentation like Requirement Traceability Matrices, Risk Management plans, updating the requirement repository and providing regular updates.

software engineer at HSBC - India
  • India - Pune
  • July 2007 to November 2010

• Supporting Invoice Financing business by identifying the gaps and needs through Customer feedback and Internal Testing.
• Troubleshooting the issues in HSBC Internet Invoice Finance portal designed in a three tier architecture using Java as frontend and AS400 as database.
• Defining the future and transition states needed to address the business need as well as the discovery of possible solutions.
• Developing business requirements and functional specifications for Asset Based Lending product and ensuring those requirements are realized by the System analysts.
• Working as On-site coordinator in effectively responding to the client queries and coordinating with the offshore team in resolving their issues.
• Suggesting measures to enhance the productivity based on the key performance indicators like number of incidents resolved without service level agreement breach.

Software Engineer at HSBC
  • United Kingdom - Birmingham
  • March 2008 to September 2008

Developing and implementing HSBC trade finance tool - Invoice Finance Application (IFA) to 9 different countries across Europe. Implementing the basic factoring business of funding the customer against the Invoices sent to HSBC. Involved in writing Functional Test Case scenarios and developing strategies with Quality Assurance group to implement them.

Education

Master's degree, Customer relationsip management
  • at Symbiosis
  • March 2017
Bachelor's degree, Bachelor of Engineering
  • at Shivaji University
  • May 2007

Specialties & Skills

Functional Analysis
Agile Software Development
User Stories
System Analysis
Business Requirements
ms visio
MS Office
Enterprise Architect
HO Quality center

Languages

English
Expert
Arabic
Beginner
Hindi
Expert

Training and Certifications

Certified Business Analyst Professional (Certificate)

Hobbies

  • Photography