Dheeraj Kumar, Senior Analyst

Dheeraj Kumar

Senior Analyst

HCL Technologies Ltd.

Location
India - Faridabad
Education
Master's degree, Master of Business Administration in Information Technology
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Senior Analyst at HCL Technologies Ltd.
  • India - Noida
  • My current job since January 2023
System Engineer at Flipkart at Innovsource Services Pvt Ltd
  • India - Faridabad
  • September 2021 to November 2022

Played a crucial role in the local IT team at Flipkart, one of Indias leading e-commerce platforms. Responsible for providing on-site technical support and troubleshooting for hardware, software, and network issues. Collaborated closely with colleagues to ensure seamless operation of IT systems, including servers, workstations, and peripherals. Implemented and maintained IT infrastructure to support business operations, Contributed to the development and execution of IT initiatives to enhance productivity and efficiency across the organization.

IT Desktop Support Engineer at cenlub Systems
  • India - Faridabad
  • November 2019 to May 2020
IT Executive at Cenlub System Pvt. Ltd.
  • India - Faridabad
  • November 2019 to April 2020

Education

Master's degree, Master of Business Administration in Information Technology
  • at Narsee Monjee Institute of M t Studies
  • July 2024
Bachelor's degree, Bachelor of Vocational in Web development
  • at Ymca University Of Science And Technology
  • August 2021
Diploma, Diploma in Computer Software, Hardware and Networking
  • at J.C Bose University of Science and Technology(YMCA)
  • August 2019

Specialties & Skills

Network Support
Printer Support
Linux Desktop
Windows Administration
IT Technical Support
E-COMMERCE
BUSINESS OPERATIONS
FLIPKART
INFRASTRUCTURE
MVS (OS)
TROUBLESHOOTING (PROBLEM SOLVING)
OPERATIONS
WORKSTATIONS
TECHNICAL SUPPORT
COLLABORATION

Languages

English
Expert

Hobbies

  • Perfection in Work
    Outstanding performance award in HCL Technologies