Dhiren Mulani, Operations & Editing

Dhiren Mulani

Operations & Editing

Dream Maker

Lieu
Inde - Mumbai
Éducation
Baccalauréat, General Management
Expérience
8 years, 6 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :8 years, 6 Mois

Operations & Editing à Dream Maker
  • Inde - Mumbai
  • août 2016 à mars 2017

• Calling customers to ensure satisfaction
• Coordinating with the work force and taking timely updates.
• Maintaining reports.
• Video & Photo Editing
• Reporting to the creative head.
• Stationary Management.

Operations Executive & Sales à Realm Inc (Camelbak India)
  • Inde - Mumbai
  • juillet 2015 à août 2016

• Calling Vendors to ensure SLA
• Coordinating with the sales team to ensure daily targets are met.
• Maintaining reports.
• Research (For acquiring new brands)
• Purchases (Negotiating with vendors outside India)
• In Store Branding
• Inventory Management
• Assisting in the task of promotions (exclusive offers for customers/schemes for vendors)
• Setting up Stalls for Events

Retention Analyst à Tech Mahindra
  • Inde - Mumbai
  • mai 2014 à mars 2015

• Customer Interaction
• Achieving/Maintaining Sales Targets
• Team Management
• Research and Development
• Competitor Analysis
• Retention

Retention Specialist à 3Global Services
  • Inde - Mumbai
  • juin 2009 à avril 2013

Retention, Aquisation, Lead Generation and Customer Service

Customer Service Adviser à Wipro,BPO
  • Inde - Mumbai
  • juillet 2007 à mai 2009

Handling customer quiries (Credit Cards)
Floor Support (Handling escalations)

Éducation

Baccalauréat, General Management
  • à Sikkim Manipal University Distance Education
  • juillet 2016
Etudes secondaires ou équivalent, Commerce
  • à M.M.K College of Commerce & Economics
  • février 2007

Specialties & Skills

Team Management
Team Player
Retention
Upselling
Customer Service
Assistant to Team Lead
Customer Service / Upselling
Operations

Langues

Anglais
Expert
Hindi
Expert

Loisirs

  • Anime, Movies, MMORPG