Dhoha  Alhayen, Bank Teller

Dhoha Alhayen

Bank Teller

Boubyan Bank

Lieu
Koweït
Éducation
Baccalauréat, Marketing and Excellent Gradings
Expérience
2 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 4 Mois

Bank Teller à Boubyan Bank
  • Koweït
  • avril 2019 à novembre 2019

exceeded performance expectations for loan production, and played a key role in the growth and expansion of inside sales resulting in the allocation of dedicated resources for processing and underwriting.
•Received appreciation performance award for excellent performance in the customer service in the first year; demonstrated extraordinary performance in account holding of loans and fixed deposits selling credit cards.
•Reviewed and processed account opening documentation, account closure/transfer transactions, reference. letters, cheque administration, counter cheque administration, and stop cheque instruction implementation.
•Ensured deposit and withdrawal instruments are completely and accurately drawn up. Received all cheques and provide timely and courteous service to all customers.
•Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
•Responsible for branch reporting including daily, weekly, fortnightly, and monthly reporting, verified amounts, and examined checks for endorsement. Handled cash drawer reconciliation tasks.
•Conducted tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete. Processed customer’s request on remittance of funds.

Leadership Experience


Student Council Representative at A’takamul International school, Kuwait

•Connecting fink between students and faculty of school by receiving student comments and swotting them to escalate to the management office.

New York 2008 - Vice president of Arab & Co pace university.
New York 2009 - President of Arab & Co pace university.

•Creating events for exposing all university students to Arab culture.
•Responsible for Connecting Arab students with non-Arab students in the university.
•Gathering of Students in fun events related to Arab culture and true facts information

Bristol UK, Workshop Corporate Social Responsibility

•CSR, creating a real-life project by helping Syrian refugees in Jordan refugee camps.
•Learning and interacting with “20" different lecturers with great experience in the CSR field.
•Introducing and enhancing the CSR culture to the university environment.

Branding Team Ajman University Responsibility

•Meeting with the chancellor and Vise chancellor of the university.
•Acknowledging university pros and cons from the student point of view

President of Marketing club of the Ajman University

•Introducing new students to the world of marketing
•Creating activities and workshops for the students
•Representing students in a related course of marketing

Éducation

Baccalauréat, Marketing and Excellent Gradings
  • à Ajman University
  • septembre 2022

School American

Baccalauréat, Marketing and Excellent Gradings
  • septembre 2022

School American

Specialties & Skills

ADVERTISING
BRAND MANAGEMENT
BUSINESS INTELLIGENCE
COUNCIL
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DOCUMENTATION
EXECUTIVE MANAGEMENT

Langues

Arabe
Expert
Anglais
Expert