Human Resource and Admin Officer
Mohamed Abdulrahman Al-Bahar Co. W.L.L ( CAT )
مجموع سنوات الخبرة :4 years, 11 أشهر
Recruitment
• Prepare, review and update regularly manpower plan.
• Maintain job applications database for critical positions locally and overseas.
• Ensure that department’s organization structures are updated.
• Review and update job descriptions and candidate specifications before recruitment process.
• Perform full recruitment cycle and maintains job postings. Screen applications and prepare shortlist.
• Prepare and maintain recruitment status report weekly. Follow recruitment policies and procedures.
• Coordinates with the GRO for new joiner’s visas.
• Schedule the interviews for the hiring manager and HR Manager.
• Prepare and review job offer. Communicate same with candidate and obtain his acceptance. Collect all required documents to start the employment process.
• Coordinate with outsource suppliers to provide company with the manpower required for Utility cleaners and Guards vacancies.
Onboarding :
• Verify qualifications and professional approvals and syndicates membership before proceeding with the Job offer
• Arrange to book tickets and hotels for new hires. As per of the onboarding coordination.
• Conducts induction / orientation program for all newly joined employees as per the company standards.
• Prepare employment contract, (Employees files and the onboarding list depend on the recruitment procedures).
• Coordinate transportation for new hires.
• Follow-up on the probation period evaluation and report failure and confirmations
Administration :
• Prepare tickets LPO based on the approval and forward to Travel agent verify the invoices as requests by accounts vs the LPO’s.
• Maintain company’s registration log file. Coordinate with representative to renew company’s, registrations, dealership documents, authorized signatory before due date.
• Maintain expiry date log file for company’s documents.
• Request translation for co’s documents based on departments requests using the approved translator.
• Arrange hotel booking as required. Arrange furnished apartments if requested by department managers depends on project, and ensure visits visa delivered to the booked hotel.
• Coordinate with all departments to get the attestations done by company representative as requested.
• Handle medical insurance for the requested employees.
• Prepares HR related reports like (short leave, sick leave reports, ) and submit to HR&Admin. Manager on quarter Basis.
• Responds to employees requests, suggestions & queries in a timely and professional manner, address their complaints, recommends solutions and make sure they have been handled properly.
• Conducts exit interviews for resigning employees and submit the results to GHRM.
• Prepare and maintain turnover report quarterly.
• Support in the processes the monthly payroll.
Ø Prepare, review and update manpower plan. Review regularly.
Ø Maintain job applications database for critical positions locally and overseas
Ø Perform full recruitment cycle and maintains job postings. Screen applications and prepare shortlist.
Ø Prepare and maintain recruitment status report weekly. Follow recruitment policies and procedures.
Ø Coordinates with the PRO for new joiner’s visas.
Ø Prepare and review employment contract and job offer.
Ø Review and update job descriptions and candidate specifications.
Ø Ensure that departments organization structures are updated.
Ø Prepares HR related reports like (leave reports, overtime reports) and submit to the supervisor in a timely manner.
Ø Verify qualifications and professional approvals and syndicates membership.
Ø Performs other related duties as maybe required.
Ø File and Archive employment contract, job offer and other documents (Employees files and the onboarding list depend on the recruitment procedures).
Admin Work :
1. Manage and prioritize all day to day operations for the switchboard according to established procedures.
2. Provide a professional customer service by dealing with a wide variety of people and queries in a helpful manner.
3. To respond to and take calls from both internal and external customers in a timely and efficient manner, and transfer the call to the right person depend on the customer inquiry.
4. Maintain the switchboard record, directory and any other tasks relating to switchboard functionality.
5. Handle the waking customer depend on their needs (Sales or complain).
6. Arrange the Meetings with the walking customer, if they coming with appointment or not.
7. Filling the Customer`s information using the note book to follow up with them.
8. Archive and arrange the employee’s files.
9. Arrange to send shipments/courier through DHL by preparing the DHL air waybill assigned by Admin.
10. Prepare the required documents to apply for the Tenders of Sales/Power/PSS/Rental.
11. Prepare all the export documents for Rental/Equipment/Power systems.
12. Prepare all the conformity model of machines letters Sales.
13. Prepare the Customers Contracts in Arabic (Agreements, maintenance contracts for PSS)
14. Prepare all the Arabic letters of the company.
15. Prepare letters/correspondence with traffic department/other authorities, Authorization signatures as requested by Saad (GR) work.
16. Arrange hotel booking as requested.
17. Arrange Tickets for new overseas new hires for company.
18. Arrange to submit original visa to the Airport/Hotel prior to the arrival of the visitors.
19. Maintain expiry date log file for company documents, update.
• Reseller of K-net, MasterCard & Visa for merchants.
Identify and maximize revenue from existing merchant accounts.
• Maintain high levels of product and merchant knowledge
• Monitor competition and analyze competitor activity.
• Attend sales conferences and industry marketing events.
• Develop customized territory plans.
Handles the on-boarding of clients, from start to finish:
•Registering the merchant
• Sending over the tutorial
Scheduling Training
• Preparing Contract
• Following Up regarding the Contract Status
Respond to support calls
• Covering for any absence in our sales team
Following Up with existing merchants
Seeking new ways to partner with existing merchants
Follow Up regarding pending account receivables
• Provide reports regarding sales activity
• Monitoring any missed transactions
1. Writing a formal letters betweens the departments.
2. Arrange the meetings invitations and adress the minutes of meetings to be sent to the Top management.
3. handling the equivalents for the students through Equivalents system.
4. Reports about the facuality of university attendance ( anual leaves, sick leave and short leaves)
5. Prepare the anual reports of the department.
6. Arrange with the HR department about the new hires to sign the Start of work agreement and contract.
7. check with the IT department to preare everything needed for the new hires ( offices, PCs ... exc. )
8. Following up the Scientific Research for the facuality of University.
9. Everything else about the administration work in the University.
10. Handling all the documentation.
Customer service representative in Jollychic account, Hungerstation application/ Pace application/ Shein .i handled inbound calls, outbound calls, and tickets .
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