Diala Hanayneh, Project Manager

Diala Hanayneh

Project Manager

EastNets

Location
Jordan - Amman
Education
Bachelor's degree, Industrial Engineering
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Project Manager at EastNets
  • Jordan - Amman
  • My current job since February 2016

Main Responsibilities:
• Responsible for leading a cross functional project team to achieve high level of performance and quality.
• Facilitate daily stand-up meetings and ensure that the KANBAN is prioritized and up-to-date.
• Coach project teams on agile practices.
• Manage day-to-day activities such as sprint planning, daily stand-ups, and retrospective meetings.
• Help the team keep focus by acting as the central point of contact in a stressful environment to handle external requests.
• Manage customer escalations in a timely manner.
• Provide external delivery dates to customers while committing to deliver on time.
• Ensure that the requirements provided by the product owner are met.
• Share status reports with management and external stakeholders.

Project Coordinator at Jordan Ahli Bank
  • Jordan
  • November 2014 to February 2016

Jordan Ahli Bank, King Hussein Business Park 15/10/2012- Present
Position: Assistant Program Manager

Responsibilities:
• Participate in the establishment of the EPMO department at Jordan Ahli Bank.
• Tailor project management processes and plans in accordance to PMI standards.
• Provide standards, methodologies, and project management tools to support project managers.
• Develop and track project schedules to ensure that the project plans are being followed.
• Create project status dashboard to report the progress of projects to top management.
• Train employees to use the Enterprise Project Management Server (EPM) and the MS Project.
• Coach employees at different departments at the Bank to follow project management practices to deliver their projects
• Identify project risks and develop contingency plans.

Assistant Project Manager - PMO at Jordan Ahli Bank
  • Jordan - Amman
  • October 2013 to November 2014

Participated in JAB’s core bank transformation program; the 5 year program was named DNA after the genetic term to symbolize its importance to the bank. This program included 24 projects, and
160 employees.

The objective of this program was to replace the old core banking system (Bank
2000) with a new one (T24) that is considered one of the top 3 banking systems worldwide.

Main Responsibilities:
• Monitor, update, and control program budget.
• Ensure proper implementation of the projects as per the program governance.
• Track projects deliverables using several project management tools.
• Time tracking using timesheets

Human Resources Project Officer at Jordan Ahli Bank
  • Jordan - Amman
  • October 2012 to October 2013

Main Responsibilities:
• Assist with the development and delivery of HR projects using project management best practices
• Record project issues and escalate when necessary to the relevant stakeholders.
• Develop HR data and statistics

Junior project manager at Septagram LLC
  • Jordan - Amman
  • June 2011 to October 2012

Septagram LLC/ 962 Jordan
Position: Junior project manager

Main Responsibilities:
• Develop project schedules based on client requirements.
• Manage project teams to ensure program stays on schedule, on budget, and meets performance expectations.
• Monitor project progress on regular basis
• Ensure that project deliverables meet business needs

Education

Bachelor's degree, Industrial Engineering
  • at University of Jordan
  • June 2011

University of Jordan June 2011 B.A. Industrial Engineering

High school or equivalent, Scientific Stream
  • at Amman Baptist School
  • June 2006

Amman Baptism School

Specialties & Skills

MS Project
Agile Project Management
BEST PRACTICES
DOCUMENTATION
MS PROJECT
PROJECT MANAGER

Languages

English
Expert
Arabic
Expert
French
Intermediate

Memberships

Jordan Engineers Association
  • member
  • June 2011

Training and Certifications

Certified Associate in project management (CAPM) (Training)
Training Institute:
Method Corporation
Microsoft Project 2010 (Training)
Training Institute:
Method Corporation
Date Attended:
December 2013
Agile Certified Practitioner – PMI ACP Process and Smith, 2016 (Training)
Training Institute:
Process and Smith - Amman
Date Attended:
September 2016
Project Management Professional (PMP) - License Number:1815300 (Certificate)
Date Attended:
May 2015
Valid Until:
May 2018