Diala Helou

• Generate new SME, freelancer & corporate leads through network,
referrals & direct prospecting
• Drive digital payroll solutions & payment gateway adoption
• Position corporates as billers within Neo ecosystem to create closed
loop payment systems
• Cross-sell Neo Business, Neo Payroll & value-added services
• Negotiate and secure strategic partnerships & co-branded offers
• Coordinate with branches for medium & large corporate onboarding
• Lead manual onboarding process
• Deliver presentations to schools & youth groups to grow Neo Teens
Impact

• Enhance operational efficiency and compliance frameworks
• Conduct reconciliations (daily/weekly/monthly)
• Monitor approval authorities across branches & head office
• Update policy manuals & regulatory documentation
• Ensure AML, compliance & fraud prevention controls
• Coordinate with management to mitigate operational risks

• Manage branch operations, staff & sales performance
• Develop business plans & financial forecasts
• Oversee hiring, evaluations & customer acquisition strategy
• Increase branch revenue & improve service delivery

• Manage and grow portfolio from $10M to $40M
• Structure commercial loans & coordinate with Legal & Credit teams
• Monitor credit risk, maturities & settlements
• Increase lending, deposits & investment volumes
• Achieve individual and overall commercial targets

• Manage lending applications & consumer loans
• Build long-term client relationships
• Cross-sell financial products & bundled services
• Promote digital banking adoption

• Manage daily branch balancing & reconciliations
• Promote retail products & support sales referrals