Diana Manalaotao

• Greet customers in a friendly and professional manner, ensuring a positive
shopping experience.
• Scan and process items accurately using the POS system. Handle cash, credit, and
debit transactions efficiently and responsibly.
• Provide correct change and issued receipts to customers.
• Bagged items carefully to prevent damage and ensure customer satisfaction.
• Assist customers with inquiries about products, prices, and promotions.
• Maintain cleanliness and organization of the checkout area.
• Balance cash drawer at the start and end of each shift.
• Resolve customer concerns politely and quickly.
• Follow store policies for returns, exchanges, and discounts.

• Assist walk-in and online clients by responding to their inquiries promptly and
courteously.
• Welcome visitors and offer refreshments such as coffee or water.
• Prepare quotations accurately for potential clients.
• Generate sales invoices and other necessary documents required for unit releases.
• Arrange flight and hotel bookings for staff and visitors.
• Conduct inventory checks of office supplies and place orders as needed.
• Perform various sales administrative tasks and support daily sales operations.
• Prepare contracts or deeds of sale as required.
• Draft letters and correspondence as needed to support business communications.

• Prepare detailed and accurate quotations for clients upon request, including payment
term computations such as down payments and installment plans.
• Generate sales invoices and delivery receipts, ensuring all transaction details are
correctly documented.
• Draft and prepare legal contracts including Deed of Sale and Contract to Sell based on
client payment status.
• Perform precise calculations for client payment schedules, ensuring transparency and
accuracy in quotations and contracts.
• Maintain organized records of all sales documents, quotations, invoices, delivery
receipts, and contracts, both digital and physical.
• Conduct inventory management of office supplies and place orders as necessary to
maintain stock levels.
• Entertain and assist clients in the absence of the agent or manager, ensuring a positive
customer experience.
• Coordinate with the logistics department to track delivery schedules of units and update
relevant parties accordingly.
• Follow up with clients regarding payment dues to ensure timely collection and maintain
healthy cash flow.
• Communicate effectively with clients to clarify document details and payment terms,
while coordinating with sales and finance teams to facilitate smooth transactions.

• Coordinated and monitored incoming vehicle orders, tracking unit status from in-transit
to arrival in the area.
• Communicated with the distributor in Manila to inquire about vehicle availability and
placed orders as needed.
• Provided regular updates to sales agents regarding reserved units and real-time
inventory (including available models and colors).
• Prepared monthly sales and inventory reports detailing sold units and on-hand stock.
• Conducted physical inventory checks of vehicles at the showroom and stockyard to
ensure accurate records.
• Prepared essential sales documents such as Sales Invoices and Delivery Receipts.
• Coordinated unit preparation, including vehicle cleaning and tinting, prior to client
turnover.
• Managed office supply inventory, including ordering and tracking usage.
• Ensured all client documentation and unit preparations were completed before release.
• Assisted the Branch Manager with various administrative tasks and provided support in
day-to-day operations as needed.
• Arranged domestic flights and hotel accommodations for the Branch Manager and other
staff for official travel.
• Handled booking and coordination for mall displays, including securing schedules, and
managing ingress and egress of display units.