Secretary
Diesel & Motor Engineering PLC
مجموع سنوات الخبرة :16 years, 3 أشهر
Assisted with administrative tasks, including filing, answering phones
•Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency
•Collaborated with other administrative team members, human resources and finance department on special projects and events
•Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations
•Coordinated meeting and event logistics for senior management, including executives and board of directors
•Involved in organizing & coordinating in internal & external training sessions
•Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation
Handled two main switch-boards. One with 33 lines and other with 37 lines
•Set travel arrangements and gathered documents for management and executive staff meetings and trips
•Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
•Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
•Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
•Greeted customers, answered general questions and directed to appropriate locations
Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives
•Generated sales by prospecting leads, cold calling and negotiating advantageous deals
•Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
courses: o Airline Fares o E- Ticketing o GDS o Reservations o Marketing o Cargo & Airport Operations Abacus Core-Functionalities Course Abacus International Lanka (Pvt) Ltd
courses: o Microsoft Word o Microsoft Excel o Microsoft Power Point o E-mail o Internet Confidential Secretaries Course IDM Sri Lanka o The Organization, you and your Manager o Telephone Techniques o Communication and Public Relation o Business letter writing and time Management o Organizing office meetings and seminars o Public Relations and Leadership Airline Ticketing Abacus International Lanka (Pvt) Ltd