customer service and activation
Moseco
Total des années d'expérience :2 years, 6 Mois
Activation 4G, Go11, vipper, computer skills (Excel, ICDL), customer service, hardworking
Protection Assistant /DRC (JAN 2023- SEP2023)
- providing case management services to survivors of gender-based violence, including psychosocial support, referral to appropriate services and follow-up.
- Provide case management services with alignment with SOPs and procedures, including the interagency (GBV) case management guidelines.
- Adhere to and proficiently utilize all tools, forms, and standard operating procedures (SOPs) associated with case management, as communicated by the protection manager or team leader.
- Collaborate closely with the referral pathways established at the interagency level.
- Identify and establish connections with essential local stakeholders, actively collaborate with other
organizations and services.
-Conducting interviews with families to examine suspected cases of autism disorders and learning difficulties.
- Documenting observations about cases of patients with autism and recording personal and behavioral details.
- Use the Wechsler intelligence scale for children's to measure and evaluate the severity of learning disorders and difficulties.
- Providing the necessary support and training to individuals who face difficulties in learning or social integration.
- Preparing and presenting lectures and awareness sessions for target groups about autistic disorders and learning difficulties.
- Preparing periodic reports to provide a comprehensive assessment of patients' conditions, treatment progress, and guidance based on the results.
- Collaborate with medical teams and other specialists to develop appropriate treatment and intervention plans.
- Identify the necessary resources and support to improve the quality of life for individuals with autistic disorders and learning difficulties.
- Listening to the needs of individuals and their families and ensuring that those needs are met effectively.
- Staying up to date with the latest research and developments in the field of autistic disorders and learning difficulties to implement best practices.
Activities and societies: 1. Member of the Psychology Club, contributing to discussions on mental health awareness and advocacy. 2. Volunteer Counselor at the Univers...see more Passionate about education psychology and counseling, currently pursuing studies at Hashemite University. Dedicated to empowering individuals through understanding and support. Seeking opportunities to contribute to the field and make a positive impact. Skills: Team Motivation • Communication • Teamwork • Counseling and Therapy • Psychology Research • Educational Psychology • Empathy and Active Listening • Crisis Intervention • Team Collaboration.