dieddin alsoub

Team leadership and supervision (25-member team)
• Decision-making under pressure in high-risk content environments
• Worked closely with my supervisor in implementing data visualization to the work to
visualize team performance and find suitable ways to improve the team.
• Trust & Safety operations, policy enforcement, and compliance handling
• Content moderation workflows and sensitive content decision-making
• Escalation management and case resolution
• Performance tracking, KPI monitoring, and quality control
• Data analysis and reporting using Microsoft Power BI, Microsoft Excel
• Dashboard creation and data visualization for operational insights
• Process optimization and workflow improvement
• Team performance analytics and reporting systems