Sr. Engineer IT-operation
Panamax InfoTech Ltd
مجموع سنوات الخبرة :19 years, 4 أشهر
Key Work Responsibilities
•Working across 24/7 environment for the IT operations / Infrastructure.
•Managing Zimbra E-mail server including backup of mail server.
•Managing Solar wind server for the monitoring and alert configuration for Critical Server and network devices.
•Managing VMware infrastructure for Servers.
•Managing Veeam Backup Server for Critical VM Backups.
•Managing and taking backups of ADS server and Network Switches.
•Managing Cyberoam Firewall for Network Security.
•Managing Symantec Messaging Gateway for Email Spam..
•Providing Support and managing Vaultize Server at client level for File sharing and data security.
•Remote IT Support for the India and US office.
•Installation and Configuration of Cisco and Polycom IP Phones
•Installation and configuration of Network Switches and Wireless Devices.
•Documentation and report management.
•Aware of Smarter track tool for call management.
Achievement: -
• Appreciated and awarded for dedicatedly started extending support without any handover and resolution of pending issue with user satisfaction in Dec-14.
R 4G),
Ahmedabad.
Key Work Responsibilities
•Responsible for installation, maintenance & administration of system &
Network
•Project was on rollout mode so experience of the Office rollout Activity and Infrastructure setup.
•Responsible for the designing of LAN structure at local office and commission the same with the coordination of LAN Vendor.
•Coordination with warehouse team and shift material on sites.
•Responsible for installing routers and the other networking equipment.
•Coordination to vendors for Installation of UPS, Server rack, Office leased line installation and landline PRI line configuration, VC installation.
•Remote IT Support to other offices within Gujarat circle.
•Responsible for Asset management for Gujarat Circle
•Maintaining ISO documents as per industry standard.
•Installing and Configure Cisco 6921 IP Phone
Project : Reliance Communications Ltd.,
Ahmedabad.
Key Work Responsibilities
•Responsible for installation, maintenance & administration of system & network.
•Working with user community to provide solutions for their IT related queries and ensure that the user community is receiving excellent service in accordance with corporate service level Agreement.
•Aware of Remedy 5.0 & 7.0 ITSM Tool for Call Management as well as Asset Management.
•Having hands on experience of ADS domain server implementation, policy creation as per the requirement.
•Installation, Configuration and Troubleshooting of Windows XP/2000/windows 7 / windows 2003 /windows 2008 Server /windows 8.
•Handling WSUS Server, ADS Server
Location : Ahmedabad and North Gujarat
Key Work Responsibilities
•Entertaining All Software, hardware, mailing application’s installation, configuration requests/complains independently across North Gujarat for Government Treasury Office.
•Carried out LAN configuration & troubleshooting
•However, entertained all other local offices hardware & software complains of offices located in Ahmedabad
Location : Ahmedabad.
Key Work Responsibilities
•IT-Field Engineer based at Ahmedabad.
•Assembling New PC, carrying out installation, configuration and its LAN networking
•Troubleshooting Of PC and Printer
courses: Certification •CCNSP :- Cyberoam Certified Network & Security Professional
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