دلبر خان

Managed end-to-end client relationships across 50+ projects — understanding requirements, presenting service options clearly, and negotiating project scope, timelines, and pricing directly with clients. Built strong client trust through transparent communication, achieving 100% satisfaction on repeat bookings. Delivered all projects on schedule while managing shifting client expectations, demonstrating reliability under pressure.

Served as the primary point of contact for staff and visitors from diverse backgrounds, handling inquiries with clarity and professionalism. Prepared weekly reports and official correspondence using MS Word, Excel, and PowerPoint, improving documentation accuracy and turnaround time. Maintained and organized 100+ institutional records, ensuring audit-readiness. Recognized for strong interpersonal communication and consistent, deadline-driven performance in a fast-paced environment.