IVR Developer
Hcl Technologies
Total years of experience :10 years, 2 Months
Doing POC on RPA using UIPath
Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.
Application development, testing and end to end delivery.
Daily interaction with the client for requirement clarification
Developing UCCX Scripts using Cisco UCCX Script editor and configuring queues, triggers .
Developing application in PLUM IVR.
Integrated Payment services in PLUM IVR with help of Stripe API.
Design reviews, code reviews
Writing Java classes based on business requirement.
Implementing web-services in .Net
Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.
Application development, testing and end to end delivery.
Daily interaction with the client for requirement clarification (Three amigos meeting/Scrum call)
Understanding the requirements and designing the application suitable for CTI and Reporting.
Developing Customized elements in Cisco Voice Portal (CVP) Call Studio.
Design reviews, code reviews
Writing Java classes based on business requirement.
INTER VIGNANJUNIOR COLLEGE Board Of Intermediate Education, Andhra Pradesh. 2009 79.4