Dilip R, Senior Zonal Manager - South India

Dilip R

Senior Zonal Manager - South India

makemytrip.com

Location
India - Bengaluru
Education
Master's degree, MBA In Tourism
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Senior Zonal Manager - South India at makemytrip.com
  • India - Bengaluru
  • December 2012 to June 2020

At goibibo was part of a roller coaster journey from zero room nights to leaders in the market, both companies (go-mmt) agreed to merge in Oct 2016, becoming leading online Travel Agent in India, driving both companies as senior Manager since 2017.

o Handle a team of Business Managers to drive business KPIs.
o Manage Key Account Relationships- Internal as well as External stakeholder.
o Acquisition of new accounts and maintaining deep and long-term relationships with existing partners.
o Plan and execute market site visit for BMs. Conduct weekly/monthly competitive analysis for key markets and action.
o Continuously tracking and monitoring the competition and preparing benchmark reports and plan to bridge gaps.
o Responsible for GMV, M&B, NPS and P&L.
o Manage and negotiate offers, exclusive promotions for TVC and SEM.
o Exploring ways to boost existing products, services and revenue for vertical.
o Presenting finding and suggestions to Leadership wherever required. Representing company in Trade/Road shows, Conferences and Sales meetings.

ACCOMPLISHMENTS.
o On boarded 10k+ hotels (vendors) with SLA.
o Built team for supply vertical, south India from
zero.
o Exclusive and first of its kind promotion in
market, made highest sales, got featured on TVC
o 10X growth in daily sales measured Via Room
night’s sales and Gross Margin value.
o 20X Improvement in Gross revenue.
o Expended business (online reach) to tire 3 and
untapped market.
o Dispersion - Quarterly 1800+ Hotels, made
business ready, moved from Greenhorn to Star
club. o Initiatives - hands on Online Self-signup
(SLA) and Extranet (Vendor software)
development and (B2C) Website Features.

RECOGNITIONS.
o Gladiator - Outstanding Performer of the Year.
o X- Factor - Clocking the Highest Ancillary
revenue.
o Top Gun - Recognition for Exemplary
performance.

Manager at dealsandyou.com
  • India - Bengaluru
  • November 2011 to December 2012

dealsandyou.com is an e-commerce platform that features daily deals, including travel (Eg; groupon), Fashionandyou.com is a sister concern.

o Business Development. Responsible for Sales, Revenue and Growth - South India.
o Creatively identify new businesses and activities / deals to be featured daily, expanding the range of offers.
o Producing reports to monitor results.
o Ensure defined SLA.
o Conduct price and product benchmarking.
o Mediate between supplier, Fulfillment, Accounts and Tech team. On Integration, Visibility, Sales and Deliver on the promise.

ACCOMPLISHMENTS
o Quick turnaround, brought 200+ vendors on board and the best deals in vertical. Like, Olivea Ultra Luxury Premium coach, on 45% discount multi sector, did highest sales and revenue

Senior Executive at Galileo by travelport
  • India - Bengaluru
  • May 2008 to October 2011

Galileo by travelport is a Global Distribution System, providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry.

o Business Development.
o Maintain and develop relationship with existing and new vendor through planned individual account, support and liaison with internal services team.
o Communicate new product and service opportunities.
o Follow up on new leads and referrals resulting from field activity and Increase market share in the accounts assigned.
o Advising on forthcoming product developments and discussing special promotions.
o Negotiating the terms of an agreement and closing sales. Maintain and develop a prospect database.

ACCOMPLISHMENTS

o Highest ancillary revenue - Cross sale of B2B Accounting software.
o Eight Superstars and one Champ badge has been received for outstanding performance.

Education

Master's degree, MBA In Tourism
  • at Christ College - Bangalore University
  • January 2008

Full – time

Bachelor's degree, Economics
  • at S.Nijalingappa College - Bangalore UniversityBritish Counsel
  • January 2006

Full – time

Specialties & Skills

B2B Sales
Business Development
Team Management
Startups
E commerce
B2B Sales and Marketing
PRICING & BENCHMARKING
BUSINESS DEVELOPMENT
DATA DRIVEN
E-COMMERCE
Problem Solving
MS OFFICE
Negotiation
PEOPLE MANAGMENT

Languages

English
Expert
Hindi
Expert

Training and Certifications

Negotiating for Results (Training)
Training Institute:
Nine Dots.
Date Attended:
January 2016
Building Great Team (Training)
Training Institute:
Dale Carnegie Training
Date Attended:
January 2017
Cardinal Leadership Program (Training)
Training Institute:
FocusU Engage
Date Attended:
January 2018
Conversations as a Leadership Tool (Training)
Training Institute:
Organization Effectiveness
Date Attended:
October 2019
Advanced Business Development: Communication and Negotiation (Training)
Training Institute:
LinkedIn
Date Attended:
June 2020
Duration:
1 hour
Fundamentals of Digital Marketing (Training)
Training Institute:
Google.
Date Attended:
July 2020
Duration:
48 hours

Hobbies

  • Photography