Dilru Mendis

• Spearhead on-shore/off-shore logistics, trade, and back-office operations.
• Prepare / verify import-export shipping documentation (Commercial Invoice, Bill of Lading, Packing List, Certificate of Origin, Analysis reports & certifications based on client requirements), ensuring accuracy and compliance with SPA/contracts.
• Execution of Import & Export Letters of Credit (UCP 600) & timely submit/collect the shipping documents / international trade documentation for payment.
• Execute daily operational tasks, overseeing coordination with port agents and STS providers.
• Update Management on loading/discharge schedules and movements of inbound & outbound shipments.
• Strategically evaluate and implement the most efficient shipping schedules.
• Oversee the bunkering of vessels operating on time charters.
• Maintain an accurate, systematic and documented operational documentation system (Shipment Log).
• Plan and coordinate STS operations, including loading and voyage orders.
• Manage aspects of marine insurance, demurrage, and claims.
• Handle KYC documentation for regulatory compliance.
• Liaise with government organizations and ensure government compliances.

• Held a key leadership role overseeing all aspects of centralized end-to-end imports, exports, and supply chain strategy for more than 14 subsidiaries.
• Led agile import-export operations for multiple commodities on a global scale.
• Managed worldwide shipping and logistics operations to ensure seamless supply chain processes.
• Oversaw end-to-end import-export back-office functions for an offshore and cross-trading entity at, Dubai, U.A.E.
• Achieved continuous productivity improvements in supply chain operations.
• Implemented best practices to optimize the total cost allocated to the supply chain.
• Proactively identified and highlighted non-compliance concerns to Business-Unit Leadership.

• Actively monitor, develop, implement, review, and audit shipping policies and procedures to align with team KPIs, SLAs, and compliances, aiming to enhance overall team performance.
• Conduct global contract negotiations and provide risk assessment/KYC support.
• Handle tender documentation and review RFQs and sales offers
• Manage shipment loading and discharge orders for vessels and terminals.
• Verify the accuracy and compliance of import-export shipment documents.
• Ensure customs clearance in accordance with SLAs and verify HS codes, ensuring duty payments align with customs regulations.

• Spearheaded Import-Export Business Partnering to enhance collaboration and efficiency.
• Managed Vendor/Freight Service Provider selection, FCL/ LCL & air freight rate negotiation, and local/global relationship management.
• Coordinated with Shipping lines, Air Lines, Agents, Customs, Ministries to obtain import, transport permits.
• Conducted costing and reconciliation of charges for optimized financial processes.
• Generated and analyzed MIS reports to drive informed decision-making.
• Ensured daily collection of Import-Export (Letter of Credit) bills and timely presentation of accurate shipping documents.
• Implemented load optimization strategies for cost-effective logistics operations.
• Negotiated with banks and adeptly handled discrepancies and disputes.
• Managed cargo inventory of inbound shipments and scheduled replenishment shipments timely.
• Monitored the status of inbound and outbound shipments, providing timely updates to relevant stakeholders, including Buyers, Vendors, Customers, and internal/external departments.
• Attended for emergency response for shipment & delivery related queries.
• Supervised cargo transportation & obtain the accurate GRN from destination warehouses.

• Managed the entire RFQ process and conducted initial negotiations for optimal supplier agreements.
• Handled commercial documentation, ensuring accuracy and compliance with industry regulations.
• Facilitated banking transactions related to procurement, including letters of credit and payment arrangements.
• Orchestrated end-to-end shipping processes, from preparation of shipping documentation and customs/free-port clearance to delivery and 3PL coordination.
• Produced and validated shipping documents (Commercial Invoice, Bill of Lading, Packing List, and Certificate of Origin ect.), ensuring adherence to shipping and freight contract terms.
• Oversaw sea transportation logistics, including nominations and coordination of initial freight contract terms.
• Generated purchase orders (PO) manually or using SAP, streamlining procurement workflows.
• Orchestrated payment arrangements, covering various methods such as LC, TT, DAP, DAA, and OA.
• Provided crucial support to senior staff in day-to-day operations, contributing to overall operational efficiency.
• Handled phone calls, E-mails, Client queries, Ad Hoc Tasked.
• Payment / Fund Collection activities.