Manager - Business Development
ASIA ASSET FINANCE PLC
Total years of experience :9 years, 6 Months
Process Enhancement
o recognize areas within the unit and the pertaining process enhancement can be established.
o Re design applications, processes and improve customer experience, business development and
frontline submission.
o Analyze the current processes and initiate TAT improvement and eradicate time waste.
o Experienced in process discussion and improvement on branch sales operations.
o Conduct discussions with multiple stakeholders to reviews process end to end.
2
Business Development
* Currently handling the liability portfolio & the leasing portfolio of the company.
* Act as Head of branches which derives the liability and leasing businesses sourced through
19 branches.
* Manage a team of 30 staff members across all 19 branches who markets above mentioned
two products.
* Maintain a healthy renewal ratio and retention of existing client relationship, which is one of
the key attributes for the liability portfolio.
* Achieve the monthly target and maintaining a healthy portfolio with very low NPA’s.
* Conduct quarterly branch visits to all 19 branches and observe staff who engage in client
handling, evaluate client experience, additionally perform spots checks according to the
specified processes.
* Was instrumental in introducing a New Leasing application for the company which eased the
approval process.
* Follow up with the team on recovery process of defaulted loans sourced by the liability and
leasing businesses through 19 branches.
* Heading a CSR Project on constructing a school building at Kaithady-Jaffna for a developing
community of differently able Students. (Nuffield School for the Deaf).
managed over 190 top end clients of Standard Chartered bank at the
dedicated Priority Center.
* Acquiring of new to bank Priority customers.
* Identify customer spoken and unspoken needs to tailor-make solutions to suit their needs.
* Identifying cross selling opportunities to bring in revenue by growing wallet share through
other banking products credit cards, loans, overdrafts, Mortgage loans, banking instruments,
Wealth management products & foreign exchange.
* Grow assets and liabilities portfolio by canvassing for deposits & cross-selling of asset
products
* Promote Bankassurance Insurance solutions to customers and pass on leads to the insurance
agents.
* Retention of Priority customers by building rapport and providing excellent quality of
service.
Assist the 3 Relationship Managers in managing over 600 top end clients of SCB.
* Identifying cross selling opportunities to bring in revenue by growing wallet share
through banking products, Wealth management products & foreign exchange.
* Managing the client portfolio in the absence of the Relationship Manager.
* Bringing in new Priority Accounts and loans in order to assist Relationship
managers achieve sales targets.
* Documentation for all Credit Facilities, Bank Guarantees, LC’s & Account opening.
* Monitoring Securities Investment Account Monitoring (Before custody
Serve & Assist all walk in customers in their daily banking transactional needs.
* Identify cross selling opportunities and promote banking products (Loans, OD’s,
Cards, Digital banking etc ) to customers
* Issue Pay orders, drafts & maintain all Operational documentation & registers.
courses: Institute of Bankers - Certificate in Banking and Finance - Part qualified * ACBT- Diploma Level qualified * Chartered Institute of Marketing – Associate Level