Dima Zayed, HR -Project Assistant (Incentive Based Volunteers/ IBV)

Dima Zayed

HR -Project Assistant (Incentive Based Volunteers/ IBV)

Blumont

Location
Jordan - Amman
Education
Bachelor's degree, English Language and literature
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

HR -Project Assistant (Incentive Based Volunteers/ IBV) at Blumont
  • Jordan - Mafraq
  • My current job since September 2022

• Worked and followed up on the full recruitment and selection process for the required IBVs in the Zaatari camp, ensuring compliance with UNHCR IBV SOP and Blumont internal policies and procedures.
• Served as the focal point with UNHCR for any eligibility hiring checks, exception requests, and other related IBVs matters.
• Managed the hiring arrangement for selected IBVs within the organization, including preparing contracts and maintaining files and documents.
• Updated and maintained IBVs data lists, sharing reports on a monthly basis.
• Provided feedback and updated the inquiries list shared by the protection team for complaints or inquiries related to IBVs.
• Prepared and calculated monthly IBV stipends with all necessary signed and approved documents, ensuring accurate reporting.
• Conducted Code of Conduct, PSEA, and HR orientation sessions for new hires and annual refreshers for IBVs and regular Blumont employees.
• Followed up on contract end dates and implemented necessary actions to avoid any gaps in filling IBV positions.
• Assisted in preparing official letters, such as employee certificates, experience letters, employee change status forms, and authorization of hiring, in accordance with NGO policies.
• Collaborated with

HR-Support (Staff Wellbeing) at webhelp
  • Jordan - Amman
  • December 2020 to June 2022

• Implemented and managed an Employee Assistance Program, providing confidential counseling and support to employees dealing with personal and work-related issues.
• Developed and promoted wellness initiatives, including health challenges, fitness classes, and stress management workshops.
• Organized team-building activities and recognition programs to boost employee engagement and morale. • Advocated for work-life balance by implementing flexible work-hour policies and parental leave options. • Facilitated conflict resolution between employees, fostering a positive and harmonious work environment.
• Assisted in the development and update of HR policies, including anti-harassment policies and remote work guidelines.
• Conducted employee satisfaction surveys, analyzed data, and implemented changes to enhance employee well-being.
• Collaborated with the HR team in administering employee benefits programs, such as health insurance and wellness incentive.

Education

Bachelor's degree, English Language and literature
  • at Al-balqa` Applied University
  • June 2020

I was one of the co-founders of the English club at Al-Balqaa Applied University. Also I volunteered to help visually impaired students to get through exams

Specialties & Skills

Time Management
Critical Thinking
Microsoft tools
Microsoft Excel
Communications
Communication
Business correspondence
Teamwork

Languages

English
Intermediate
Arabic
Native Speaker

Memberships

AIESEC
  • Team Leader
  • July 2020

Training and Certifications

Foundations of project management (Certificate)
Date Attended:
May 2022

Hobbies

  • Volunteer