Shop Supervisor
LC Waikiki
Total des années d'expérience :13 years, 10 Mois
1. to manage the flow of day-to-day operations
2. to upgrade services to include other product offers
3. to communicate clear instruction to team members
4. providing high quality customer service to our guests
5. to motivate and inspire team members
6. to create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
7. handling complaints (from both staff and customers)
8. ordering stock
9. maximize sales with every opportunity
10. reporting to senior level management and others.
The main duties were: to communicate clear instructions to team members, to listen to team members' feedback, to create an environment oriented to trust, open communication, creative thinking, and cohesive team effort, to motivate and inspire team members, to manage the flow of day-to-day operations, handling complaints (from both staff and customers), ordering stock (where applicable), reporting to senior level management and others.
Job duties responsibilities:
1. Upgrade services to include other product offers
2. Acquire and effectively communicate responses to client questions.
3. Receipt, registration and stocktaking of goods.
4. Organization of work of the shop.
5. Depositing of money to the Bank.
Job duties and responsibilities:
1. Dealing with bookings by phone, e-mail, letter, fax or face-to-face.
2. Choosing rooms and handing out keys.
3. Completing procedures when guests arrive and leave.
4. Preparing bills and taking payments.
5. Taking and passing on messages to guests.
6. Dealing with special requests from guests (like taking orders for food and drinks pass these to the staff responsible for preparation, booking theatre tickets or storing valuable items, )
7. Dealing with complaints or problems.
Job duties responsibilities:
1. Schedules of meetings.
2. Recruitment, appointments and recording of the personnel.
3. Interpreting and translation of documents.
4. To classify and register documents of the company
5. To call and answer the phones from authorities or written on-line messages