Senior Talent Acquisition & HR Officer
Habchi & Chalhoub
مجموع سنوات الخبرة :13 years, 5 أشهر
• Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
• Interpret and advice on labor law
• Support the development and implementation of HR initiatives and systems
• Plan, implement and manage the overall Talent Acquisition strategy
• Create, implement and manage onboarding plans
• Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
• Administering payroll and maintaining employee records
• Deal with grievances and implement disciplinary procedures
• Prepare and issue new employee contracts and contract variations
• Support the management with the needed trackers that influence the decision makings.
• Develop recruitment plan with the service lines and manage the job vacancies on Taleo.
• Attend yearend review committee meetings per service line to ensure compliance with the bell curve.
• Maintain company organization charts and the employee directory.
• Administer various human resource plans and procedures for all organization personnel; assist in the development and implementation of personnel policies and procedures; prepare and maintain the employee handbook and the policies and procedures manual.
• Conduct new hires’ onboarding and help plan training & development.
• Conduct soft skills’ training sessions.
• Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems
• Assist with the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.
• Identify and participate in continuous improvement initiatives
• Develop a strategy to attract and maintain talented nationals; achieve and maintain local Nationalization.
• Handle Employer branding through attending recruitment events such as career fairs, workshops… etc., build strong relationships with key universities and educational institutes
• Develop recruitment plan with the service lines, and manage the job vacancies on Taleo.
• Develop a strategy to attract and maintain talented nationals; achieving and maintaining local Nationalization.
• Handle Employer branding through attending recruitment events such as career fairs, workshops… etc, building strong relationships with key universities and educational institutes
• Handling onboarding process, and run HR induction sessions.
• Liaise with the internal support functions to ensure smooth transition of new joiners to the firm.
• Handle the internship program at the firm.
• Resolve complex employee relations issues, and conduct effective, thorough and objective investigations.
• Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Contribute to and support the delivery of the HR strategy in line with business objectives
• Support other roles within the HR team as required with other projects and operational issues, e.g. recruitment, payroll, Government Relations, and HR Services.
• Analyze Human Resources key metrics (turnover, exit interviews, days to fill positions) and utilize data for process improvement.
• Partner with management to prepare and maintain job descriptions for each position.
• Conduct weekly meetings with respective business unit to consult the management and provide HR guidance when appropriate
• Receive and review applications, manage interviews and tests to create shortlist to hiring managers.
• Brief the candidate about the responsibilities, salary and benefits of the job, and manage the on boarding process.
• Coordinate with placement agencies, temporary agencies to enhance the recruitment processes.
• Participates in developing department goals, objectives, and systems.
• Write detailed reports and make oral presentations to management
• Conduct exit interviews with departing employees and compile and report trends to management for action.
• Develop and execute recruitment plans.
• Plan and support on HR initiatives.
• Support employees with information about monetary and nonmonetary benefits provided.
• Work with hiring managers on the job briefing meetings, and follow up with them to determine the effectiveness of the recruitment plan and its implementation.
• Create Job Descriptions for the new positions, also verify and modify the existing ones.
• Develop a pool of qualified candidates in advance of need through networking, search engines, participating in the employment fairs, and the use of the company’s recruitment website.
• Aid public relations in establishing a recognizable “Employer of Choice” reputation for the company, both internally and externally.
• Communicate with managers and employees regularly to establish rapport, and source new candidate leads.
• Coordinate college recruitment initiatives.
• Liaise with advertising agencies to maintain proper branding for the company’s booth during the employment fairs, and relevant events.
• Attend employment fairs for recruitment and company’s recognition, and develop working relationships within colleges to aid in recruitment.
• Give presentations at colleges, attend student group meetings, and increase college awareness of the company before and after employment fairs.
• Prepares reports by collecting, analyzing, and summarizing data and trends.
• Write complete and detailed search assignments (client engagement documents), ensuring an understanding of job duties responsibilities and business requirements.
• Develop and maintain strong working relationships with our Clients to create predictable results and credibility.
• Develop and maintain a network of contacts to help identify and source qualified candidates.
• Review resumes for appropriateness of skills, experience and knowledge in relation to position requirements.
• Provide complete, accurate information to candidates about the company and position.
• Create and present screening questions to Clients for collaboration and approval.
• Interview all candidates using face-to-face behavioral-based interviewing methodologies.
• Manage the scheduling of all interviews between candidates and Clients.
• Prepare candidates for interviewing with the client by providing detailed information on the company, department background, and job description.
• Review the clients’ interview with each candidate and take appropriate action when needed.
• Develop an effective pipeline of key talent potential candidates available for immediate openings.
• Participate in the Assessment Centers, and use different tools to provide the companies with full evaluation of the employees that are potential for promotion, and to make sure they meet the companies’ competencies.
-Calling customers that are due for their payments and help them with different payment methods.
-Maintain customers' satisfaction.