Supported onboarding across multiple regions by coordinating welcome kits for new hires, selecting giveaway items, and managing shipments to offices. In 2023, improved the process by using the company’s online merchandise store, earning the President’s Award for this achievement.
Assisted HR in the MEA region with onboarding activities, including coordinating with hiring managers on hardware and software requests, preparing welcome emails and announcements, conducting induction calls, and ensuring completion of joining forms.
Supported talent acquisition by screening intern CVs, coordinating first interviews with hiring managers, interviewing shortlisted candidates, and proactively sourcing talent through LinkedIn Recruiter.
Managed the marketing budget and giveaways for the Egypt office and other Middle East branches while ensuring spending stayed within budget. Oversaw production of marketing materials such as business cards, letterheads, envelopes, stickers, catalogs, flyers, and roll-ups.
Managed the company’s LinkedIn and Instagram pages, as well as intercompany pages on LinkedIn, Instagram, and Facebook. Created content including write-ups, greeting posts, and edited videos, while also handling messages, comments, customer concerns, and routing inquiries to the correct departments.
Coordinated travel requests, including visa applications, flight and train bookings, and hotel reservations, while ensuring compliance with company policies. Also coordinated factory visit communications and worked with the global travel agency according to company guidelines.
Organized events by negotiating directly with hotels to secure the best offers and preparing promotional materials such as brochures, catalogs, flyers, posters, and roll-ups. Served as MC for the 2022 Middle East Online Live Sales Conference and prepared the script. Also played a key role in the 2023 and 2024 Middle East Face-to-Face Sales Conferences in Dubai, managing venue arrangements, invitations, giveaways, marketing materials, and scripts.
Supported procurement and payment processes using Oracle iProcurement and Oracle R12 to create purchase requisitions, convert them into purchase orders, monitor goods receipt, and record invoice receipts. Maintained Excel tracking sheets to monitor order progress and partnered with Finance to ensure timely supplier payments.
Supported the Equipment and Service Departments using Oracle R12 for procurement, Mendix for customer registrations, and Windchill for supplier registrations. Created tracking sheets to monitor request status and customer/supplier numbers.
Provided remote IT support, including laptop re-imaging, server monitoring, switch installations, troubleshooting laptop issues, and coordinating with IT when needed.
Worked with Regional HR to develop four new KSA office policies aligned with Saudi Labor Law, managed their translation, ensured compliance in employment contracts, helped design a new Middle East employment contract template, and created organizational charts in Microsoft Visio.
Delivered broad administrative support by managing daily office operations and courier shipments. Also provided Service Department support in 2013, including invoicing, salary processing, petty cash management, and technician expense reports.
- Company industry:
- Airconditioning Plant
