Software Quality Assurance
Ideatolife
Total des années d'expérience :9 years, 3 Mois
• Learning & applying different types of testing.
• Properly identify, analyze, isolate, document, and report problems with program function, software defects, and deviance from standards using Jira, and set the priority and severity of reported bugs.
• Following up constantly on submitted issues, or assigned ones, and respects deadlines.
•Reviewed and evaluated new applications, and maintained all insurance documents, including certificates, endorsements, invoices, etc in medical, travel, and expatriate department.
•Communicated with clients via phone and email, scheduled appointment, and participated in monthly team meetings with managers.
• Provided beneficial advice and knowledge to clients.
• Assess client's background information & financial status.
•Prepared medical, travel, and expatriate quotations for new business.
•Collaborated with colleagues on the development and implementation of new procedures.
•Used professional techniques & strategies to calculate the risk associated with client's policies
•Finalized insurance policies applying specific terms & conditions as agreed upon by the client.
• Billing policies on specific software and handling the CRM.
• Strong computer skills & ability to use necessary software.
•Confident in decision making & the ability to explain processes or choices as needed.
•Deciding the wording of the policies and determining the premiums.
• Liaising with insurance companies and customers.
• Good judgement.
• Negotiating and interpersonal skills.
•Evaluated policies with regards to the company's underwriting standards.
• Scheduled therapy sessions
• Attended monthly meetings with therapist and general manager
• Followed up with student’s yearly fees and payment facilities
• Organized and updated files of students
• Monitored department quality
• Monitored the filing and archiving department
• Attended events and conferences
• Social media support
Freshman arts major