Dina Mohamed Raafat, customer service and order mangement exc

Dina Mohamed Raafat

customer service and order mangement exc

Fetchr

Location
United Arab Emirates - Dubai
Education
Diploma, Beauty therapy
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

customer service and order mangement exc at Fetchr
  • United Arab Emirates - Dubai
  • My current job since December 2015
customer service and sales auditor at Damac
  • United Arab Emirates - Dubai
  • May 2015 to December 2015
contact center team leader at Aramex
  • United Arab Emirates - Dubai
  • December 2013 to May 2015
Customer service and call centre at Taj travel
  • United Kingdom - London
  • November 2011 to June 2013

Booking and reservations
Office assistant

Customer service executive at Molton house
  • United Kingdom - London
  • December 2009 to February 2010

Booking and reservation plus customer device role

Team leader at Lagoon spa and resort
  • Egypt - Alexandria
  • October 2008 to February 2009

Customer service an call centre to provide high quality customer service skills

Direct sales and customer service at barclays
  • Egypt - Alexandria
  • March 2008 to October 2008

Sale credit cards and loans, provide high quality customer services to all the clients

Education

Diploma, Beauty therapy
  • at London college of beauty therapy
  • June 2013
Diploma, General English
  • at Victoria school of English
  • February 2011

Improving English language skills and conversation

Bachelor's degree, Greek ana roman archeology
  • at Alexandria university
  • May 2007

Bachelor degree in Greek and roman archeology

Languages

Arabic
Expert
English
Expert
Italian
Beginner