TRAINING OFFICER
WHEELTEK MOTOR SALES CORPORATION
Total des années d'expérience :10 years, 1 Mois
* Conduct 360 degree training needs assessment before
and after the conduct of training.
* Design competency based curriculum.
* Implementation of training program indicated in the
employee training roadmap or consolidated from individual
development plans.
* Monitoring of training effectiveness and follow-up through
meeting, surprise visit, phone conversation and other
means of communication to ensure application of leanings.
* Handles customer queries and other concerns timely and
satisfactory.
* Oversees administrative needs of program being managed
* Primarily assists the sales team, focusing on managing
schedules and the distribution of any sales documentation.
* Coordinate sales team by managing schedules, filing
important documents and communicating relevant
information.
* Work closely with the Sales team to assess the progress of
the department and develop Sales strategy accordingly.
* Required to produce reports on progress within the
department and outline any developed strategies to
improve.
* Respond to complaints from customers and give after-
sales support when requested.
* Responsible for overseeing any supercharges and
evaluating any alterations to both external and internal
staff.
* Awarded as Best in Advertising Campaign * Awarded as Most Dependable Officer * Director for Creatives (Junior Marketing Association) * Member of CMA Circle of Talents