دينيش  كومار   س, Branch Supervisor

دينيش كومار س

Branch Supervisor

Paul Merchants Ltd

البلد
الهند - أمريتسار
التعليم
بكالوريوس, ECONOMICS AND POLITICAL SCIENCE
الخبرات
22 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 2 أشهر

Branch Supervisor في Paul Merchants Ltd
  • الهند - أمريتسار
  • أشغل هذه الوظيفة منذ يناير 2010

Working as a Branch Supervisor and the major responsibilites are

1. Handling Branch Operations
2.Responsible for Branch Profit.
3.Dealing with Pvt and Public Banks
4.Handling Forex sales and purchase
5.Month End Auditing

Branch Cashier في Al Rostamani International Exchange
  • الإمارات العربية المتحدة - أبو ظبي
  • أكتوبر 2008 إلى سبتمبر 2009

Making remittances in the form of Demand Draft, Telex transfers and online transfers (Money Gram & xpress Money) all over the world was major responsibility of mine as a cashier. I was also Authorized signatory holder for D.D's and other remittances to issue the services to the customers. With all of that taking care of Anti Money Laundering, Authorization of reversal's and refund of draft, Telex transfers and currencies, Verification of remittances, Solving customer complaints, Month end supervision, Sending weekly and monthly reports to head office were includes in my duties. With all of these I was also responsible for business development of remittances in Punjab state of India and Pakistan.
1. Cash Handling from 5 Lakh to 1 million Per Day.
2. Making 100 - 150 Txn's / Day. (Branch Txn's 500 - 800 / Day)
3. No unders& Overs (Cash Excess and Short) in Whole a Year.
4. Minimum Reversals.
5. Knowledge of all banking & financial products, Operation work and AML guidelines.

Customer Service Representative في AL ROSTAMANI INTERNATIONAL EXCHANGE CO. ABU DHABI
  • الإمارات العربية المتحدة - أبو ظبي
  • يوليو 2008 إلى سبتمبر 2008

* To provide excellent customer service at branch customer,
* To attend customers for all business transactions at the counter.
* Attending customers for making Remittance, currency exchange, demand drafts / telex transfer / electronic transfer, etc
* To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion.
* Prepare End of day report & cash reconciliation
* To provide information of new or additional services.
* To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports
* To perform a role of lobby assistant in branch.
* To maintain records, prepares reports and fwd it to the concern person.
*Attend to customer's inquiry regarding non-receipt of funds, account opening with Indian banks.
*Resolve the complaints/queries by arranging for the appropriate amendment or other alternative payment methods in coordination with bank representatives in the UAE, Thus, ensuring retention of customers.
*Initiated the systematic tracking, filing and release of Introcard to Abu Dhabi main branch customers.

Officer Forex Incharge في UAE EXCHANGE & FINANCIAL SERVICES LTD INDIA
  • الهند - أمريتسار
  • مايو 2004 إلى يونيو 2008

worked as Offier and where I were looking at Forex Activities of the branch as a Cashier and Sale purchase of the Currencies

OFFICER, CTC- INR 5000 P.M في UAE EXCHANGE & FINANCIAL SERVICES LTD INDIA
  • الهند - لوديانا
  • أبريل 2003 إلى أبريل 2004

As an Officer my role in the branch was to take care of sales and marketing of company products like sakes and purchase of FOREX ( Foreign Currencies), Outbound Remittance, To develop the business of Xpress Money.

JUNIOR OFFICER, CTC- INR 3500P.M في UAE EXCHANGE AND FINANCIAL SERVICES LTD
  • الهند - لوديانا
  • يناير 2002 إلى مارس 2003

UAE EXCHANGE AND FINANCIAL SERVICES LTD
Designation: Officer-II Jan 2002 to June 2008
LOCATION: TandaUrmur, Dist Hoshiarpur, Punjab

Major Responsibilities in "UAE Exchange & F/S Ltd":
• Buying and selling of Foreign currencies
• Dealing with all FFMC's, RMC's and Bankers for bulk purchase and sale of all major Currencies and TC's. (All Currencies acceptable in India)
• Authorized signatory
• Document classification, sorting, filing, archiving and retrieval of document
• Cash payout of incoming online transfers
• Assisting staffs on handling their assigned task
• Looking at marketing activities of the branch.
• Acting as Receiving Agent of money through Instant Money Transfer Modes i.e. Money Gram, Xpress Money

الخلفية التعليمية

بكالوريوس, ECONOMICS AND POLITICAL SCIENCE
  • في Guru Nanak Dev University
  • مارس 2001

• Graduation: Bachelors of Arts. From Guru Nanak Dev University, Amritsar, Punjab, India.

Specialties & Skills

Customer Service
Sales and Marketing
Foreign Exchange Management
Cash Handling
Operation
CUSTOMER SERVICE
SELLING
CASH HANDLING
SALES AND MARKETING
FINANCIAL SERVICES
MONEY TRANSFER
problem solving
performance management
planning
marketing
microsoft powerpoint

اللغات

الهندية
متمرّس
الانجليزية
متوسط
البنجابية
اللغة الأم
الأوردو
متمرّس

التدريب و الشهادات

FOREX TRAINING (الشهادة)
تاريخ الدورة:
April 2004
صالحة لغاية:
April 2014

الهوايات

  • Boxing
    playing boxing Is my hobby and Inhave won 3 gold medals in Open state Championships