IT Assistant / Data Entry Clerk
Orkin Pest Control
Total des années d'expérience :7 years, 8 Mois
Maintained and encoded customer information in the master file within the database software.
Prepared and submitted pest control reports.
Communicated with team leaders to proceed with their work on approving pending orders.
Maintained data entry required for events and other customer complaints.
Ensured that all work orders are complete according to procedures and schedule.
Encoded work orders manually and solved technical issues accordingly.
Performed clerical and related office tasks as assigned.
Created an efficient filing system for managing client or account records.
Addressed multiple issues to contribute to the overall team performance
Sprayed or released chemical solutions or toxic gases and set traps to kill pests and vermin, such as mice, termites and roaches that infest house, buildings and surrounding areas
Handled and resolved customer complaints.
Maintained the conditions of all computers in the network (software/hardware).
Maintained the conditions of internet and local area network connection
Accurately filed soft and hard copy of database.
Updated and patched games.
Assembled and disassembled computer system unit.
Daily checked all security cameras to ensure safety of customers and staff.
Arranged payment of electricity, water bills and income taxes.
Responsible for smooth operations of the store throughout business hours