Associate Consultant-HR and Strategy
Browne and Mohan, Bangalore
Total des années d'expérience :5 years, 2 Mois
Key Responsibilities
Team Management:
- Lead team of three Coordinators.
- Mentored new joiners. Reviewed monthly Performance of the team.
- Conducted Performance Improvement Programs. Evaluated Probation of new joiners.
Recruitment
- Responsible for internal recruitment-creating job descriptions, sourcing, profiling, preparing questionnaires, scheduling and conducting interviews, preparing offer letters and appointment letters.
- Vendor Management: Managing liaising and negotiations for job sites.
- Conducted internal training and facilitated external training sessions.
- Revised Job Descriptions for all roles within the organization.
- Created two career programs-Young Dolphins fellowship (freshers/ Interns) and Returning Falcons (for women professionals who have taken break).
Employee Relations
- Designed the Employee Handbook and HR policies. Received appreciation from the management.
- Conducted Employee engagement activities like facilitating for Annual day, Birthday and festival celebrations.
- Was accountable for resolving employee grievances regarding job, performance and work ethics.
On boarding/Induction
- Restructured On boarding process. Created PPT’s that were audience friendly, focused on internal branding.
- Conducted On boarding sessions for the new hires.
- Created On boarding session feedback form.
Performance Management
- Accountable for HR project for AMREF. Revamped KRA and KPI for across levels for African based NGO-AMREF based on 360 degree appraisal.
- Conducted research on best practices and current trends in International NGO’s
Rewards and Recognition
- Conducted Brainstorming sessions with Supervisors and Managers to understand and create transparent Reward system.
- Designed Rewards and Recognition for AMREF based on Employee life cycle and Maslow’s Hierarchical theory.
- Conducted Quarterly, Half Yearly and Year Reward systems for employees.
Brand Management:
- Coauthored an article “Align Rewards and Recognition with employee life cycle for better results” on company’s word press.
Separation/Exit Management
- Conducted separation formalities.
- Restructured Separation process. Resulted in transparent exit interviews.
- Conducted discussions for employee retention through career counseling, R&R.
Accolades / Achievements at Browne and Mohan
- Received appreciation from Management for creating career programs which promoted nurturing and retaining talent.
Key Responsibilities
Team Management
- Handed team of two Associates and one Intern at multiple locations-Bangalore and Mumbai.
- Conducted on the Job training sessions. Counseled on Career growth and Development programs.
- Conducted Monthly Performance Review and Implemented Performance Improvement programs.
Recruitment
- Accountable for complete recruitment cycle for fresher’s and lateral hires.
- Process Initiation: Managed entire recruitment process- obtaining Job description, Sourcing, Screening, Interviewing, providing Offer letter and placing selected candidates.
- Communication- Liaison with Clients and Service Delivery Managers on staff requirement across 9 countries in Europe, Australia, USA and 3 locations in India
- Conducted Campus placements and coordinated Job fairs. Accountable for first level screening.
- Sourced candidates for lateral hires through Job portals, LinkedIn and vendors. Scheduled and conducted interviews, negotiated on salary packages.
- Performed Candidate Qualification process- Accountable for technical prescreening of candidates, conducted in person interviews, performed reference check and facilitated background checks.
- Facilitated shortlisted candidates for Technical interview and Final interviews. Provided offer letters to selected candidates.
- Negotiated with vendors on jobsite prices.
- Relationship Management: Responsible for creating and maintaining excellent Word of Mouth and Rapport with customers-clients and candidates. This ensured referrals and repeat business for organization.
On boarding/Induction
- Responsible for conducting on boarding sessions for new hires.
- Responsible for facilitation of training (soft skills and technical) for the new joiners.
- Accountable for analyzing training feedback forms and ensuring effective programs are conducted.
Training
- Conducted Training Need Analysis for understanding Soft skill and Technical skill training requirements.
- Accountable for facilitating training programs for Technical and soft skill trainings. Closely worked with the Service Delivery Managers to ensure active participation.
Employee Engagement
- Conducted Employee Engagement activities like Stress Buster games, Sports events. Actively involved in creating Happy Workplace culture.
- Conducted Employee Engagement surveys and analyzed the results.
- Accountable for Employee Relations- resolved staff conflict related to performance and behavior issues.
Separation/Exit Management
- Conducted first level discussion with employees on notice period.
- Facilitated discussions with Service Delivery Managers for employee retention.
- Ensured that No Due process is complete within the SLA for exiting employee.
Generalist Activities
- Involved in external and internal HR Audit.
- Prepared Maternity leave letters, Performance Appraisal Letters, Warning and Termination Letters and Confirmation Letters.
- SPOC for all HR queries and communication.
- Accountable for Employee File Management and Database updation.
Reporting/HRIS and Employee Database Management
- Prepared weekly/monthly HR dashboards and reports for Recruitment, Induction, Performance Appraisal, Separation and Resource Management.
- Updated and Maintained Employee details in HR and Resource Management tools like People soft, Retain and Folklore.
Accomplishments and Achievements at EY (Ernst and Young)
- 4% decrease in time to fill positions.
- 31% decrease in agency usage.
- Awarded Extra Miler award for Resource management.
- Received Appreciation emails and Rave cards from Service Delivery Managers and team for exemplary work.
Recruitment
- Target Achievement: Proven track record of consistently achieving number and value targets.
- Hands on experience on sourcing through Job portals, LinkedIn and Campus placements.
- Conducted Brainstorming sessions with Service Delivery Managers and clients to understand staff requirements.
- Maintained Skill Database of all existing employees to promote internal transfer.
- Accountable for shortlisting candidates, scheduling interviews and follow ups with candidates.
- Accountable for Employee referral programs.
- Facilitated Background Verification process and Reference checks.
- Prepared Offer and Appointment letters. Accountable for document collection and verification.
- Vendor Management- Dealt with vendor agreements, contracting and temporary staffing and Negotiated prices.
- Strong Track record of closing candidates, Ability to identify and articulate candidate’s motivation and relate it to position, manages client and candidate expectation.
Payroll
- Accountable for entire payroll lifecycle for more than 3000 employees.
- Accountable for processing Benefits, Allowances and Employee engagement policies.
- Responsible for processing salary arrears.
- In charge for processing all salary increments after Performance Appraisal.
- Restructured Shift Allowance, Skill Allowance and Overtime Allowance.
- Results: 100% adherence of the policy and timely processing.
Generalist Activities
- Involved in external and internal HR Audit.
- Prepared Maternity leave letters, Performance Appraisal Letters, Warning and Termination Letters and Confirmation Letters.
- Background Verification-Accountable for Background Verification for all new joiners and current employees. Was responsible for restructuring the entire process.
- Result: backlogs cleared within SLA and 100% compliance of verification policy.
- Mentored new joiners.
- Consolidation and Verification of Attendance reports.
On boarding/Induction
- Conducted On boarding and soft skill training for new joiners.
- Instrumental in streamlining the pre and post activities. Result-transparent and effective sessions.
- Accountable for Probation evaluation of new joiners.
- Coordinated with Learning and Development team conducting for Soft Skill training for freshers.
- Coordinated with Service Delivery Managers for conducting Induction session. This was instrumental in improving Internal Brand value.
- Coordinated with respective departments to ensure new joiner’s access has been issued.
Reports and Employee Database Management
- Report generation- prepared HR reports for Background Verification, Payroll, Attendance Management and Separation.
- Accountable for employee database updating in tools like People Soft and Folklore.
Separation
- Structured formalities ensured smooth and transparent clearance within SLA.
- Conducted Exit interviews.
- Facilitated discussions for employee retention.
Employee Relations
- Single Point of Contact for all HR queries.
- Involved in Employee Grievance Management- handled issues regarding harassment and work culture.
Accolades / Achievements at CGI
- Development of LinkedIn pipeline, Employee Referral program and Internal Job posting.
- Received appreciation from manage restructuring key HR activities like Separation, Shift Allowance and Background Verification.
➢ Project Trainee-Project Management at Tavant Technologies, Bangalore From May '09 -Sept '09
Key Responsibilities
- Updation of skill database of employees.
- Project management - coordinating the status of projects, employee allocation.
- Employee engagement programs- active participation in conducting employee engagement programs.
MBA graduate with 7.79 CGPA specialization in Human Resource Management and International Business from IFIM B-School, Bangalore (2007-2009)