ضرار تيسير يوسف فضه

manager of collections في gulf bank

• الكويت
• نوفمبر 2014 إلى سبتمبر 2015

I mainly worked in administration as Head of Follow Up - Credit and Collection Department. The matter that provided me the chance for meeting so many people in different positions.
I am always pursuing new opportunities to improve my work and skills keeping updated to any new storm brain idea that may facilitate the growing of the company I work with so I can do my job perfectly.

I am a fast learner, motivated, have the ability to work under pressure, posses great social skills, team player, have the ability to managing any project, able to formulate different marketing and business plan, and have proven to be a good leader.

As a management Supervisor professional over 20+ years of outstanding experience in strategic follow up for reputes organization in Kuwait CFC, adept at leveraging growth initiatives additionally possessing holistic exposure in customer service and supervising head of following up department. In quest of a challenging position in an organization that provides opportunities to align accrued acumen towards a mutually fulfilling growth path.

SKILLS & MAIN TASK

⦁ Main task of monitoring and supervise over 15 employee - Collection Department
⦁ Manage and distribute reports for each staff
⦁ Manage and distribute the statistics according to the type of the customer
⦁ Follow up accounts for customer who are delinquent
⦁ Daily - Weekly - Monthly report to the top management
⦁ Strategic Planning.
⦁ Client Relationship Management, Recruitment, Standardizing Policies and Procedures
⦁ Training and Development staff, Customer Service, Public Relations
⦁ Leadership, Team Building, Motivation, Communication, Ability to work under pressure
⦁ Analytical Ability, Critical Thinking, Decision Making and Problem Solving.
⦁ Computer Related Skills: MS Office and Internet Usage.