Assistant Relationship Manager
American Express
Total years of experience :0 years, 0 Months
Corporate sales.
•1 and half year prior experience in corporate sales with Indian Hotels company limited- THE TAJ HOTELS
American Express
•Responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition \[Retail, Corporate, Venue-sales\]
•Tracking and reporting sales performance including pipeline, acquisition results and market conditions.
•Ensure to achieve the monthly targets
•Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
•Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
•Contributing to team effort by accomplishing related results as needed.
•Selling hotel rooms by establishing contact and developing relationships with prospects; recommending solutions.
•Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
•Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
•Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
•Ability to prioritize and handle multiple tasks.
•Making telephone calls, conversing with leads in an effort to convince guests to book one or several rooms
•Pursuing all leads generated by marketing efforts, including inquiries through email, social media, the hotel's website and online hotel booking sites.
•Contributing to training, budgeting and marketing plans that increase bookings and profitability.
•Filing paperwork, maintaining computer databases and communicating guest requirements to all departments of the hotel.
•Understanding the client requirements and then customizing the product/ services as per their needs
•Ensuring proper servicing and after sales support to clients
•Generating revenue for the company through the queries from the corporate companies from Gurgaon.
Family Background My Dad was with the Indian Hotels Company Limited for 30 Years
First Division
First Division
First Division
First Division