Dishant Senarath Yapa

Provision of an effective IT server to the organization, facilitating export marketing through an online trading platform showcasing Sri Lanka’s products and services, provision of e-communication, e-promotion, monitoring the website “www.srilankabusiness.com”, maintaining a conductive ICT policy with align to e-government policy in respect of computer servers HPE ProLiant DL380 Gen9/ DELL PowerEdge R710, Desktops, hardware, software, usage, access and procurements.

• Managements and Maintenance of local area network, wide area network of the EDB.
• Management and maintenance of web servers, e-mail servers, firewall, leased line, switches, hubs, cabling system.
• Management and maintenance of Information Division Multimedia services, internet services and srilankabusiness.com, client computer systems.
• Developing and upgrading the systems in keeping with the latest development in information technology align with e-Government policy & e-commerce.
• Provision of IT infrastructure management for the on-line trading platform (e-market place).
• Provision of IT consultancy services to improve effectiveness and team Supporting to the company.
• Conducting seminars/lecturing on awareness of IT & e-commerce.

Develop, implement and manage IT infrastructure with Microsoft technologies, Linux, VMWare, Blade Centers, security setup, 60 + servers, 200 active devices within 10 + branches connected to DSL and ADSL networks in the Cisco/3Com based Network.

• Support, monitor, test and troubleshoot hardware and software problems.
• Performing and coordinating effective installation and performance of advanced operating system hardware and software on servers (Windows 2003 /2008+R2 Servers) and Windows XP/Vista/7 and Linux/Mac OSX platforms with all co-operate applications.
• Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
• Support and maintain end user requirements, including troubleshooting, account maintenance and training.
• Managing client solutions for remote offices using RDP through the VPN to provide corporate IT solutions.
• Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.
• Maintain, monitor, analyze system components and make recommendations regarding computer system security, monitor network, computer and disk utilization.
• Play a leading role in developing and implementing a data recovery and backup plans.
• Inventory and provide accounting for Hardware resources including software, server, workstation and laptop systems.
• Conduct software and hardware evaluations, provide technical analysis and implement systems to meet the company’s IT goals.
• Perform additional duties as assigned by the management. / Maintain professionalism, good attitude and appropriate behavior with Teamwork customers.

• Investigating and diagnosing computer network and hardware problems.
• Administration for the Internet Security (AVG Network Edition 7.5) & E-mailing system. (Microsoft Small Business Server 2003)
• Diagnosing Hardware faults, identifying the causes of such faults, and replacing faulty components when out of warranty.
• Installing and upgrading software for Microsoft operating systems, Microsoft Office and the installation of specialist packages according to the needs of teaching staff.
• Carrying out routine administration system management tasks to the requirements of the IT Service Provider, setting up new user logins, e-mail accounts, security audits and virus checks etc.
• Backup and recovery procedures are used Symantec Backup Exec 2003
• Providing essential feedback to users - ensuring that users are fully informed of progress when problems are being investigated and they are given basic instructions when new Hardware or Software is installed
• Installing and Re-imaging Hardware and Maintaining records for new equipment installed, and updating assets register