Scrum Master
KBC Technologies (Qatar Airways)
Total years of experience :12 years, 5 Months
Ongoing
• Implemented Agile Methodology to achieve continuous deployment and improved customer satisfaction
• Facilitated Scrum/Kanban implementations for managers and stakeholders
• Sharing key metrices to stakeholders on the overall product progress
• Resolving open impediments with Clients/Key stakeholders daily
• Collaborated with other Scrum Masters to enhance Agile processes in the organization
• Managing changes to project schedules, budgets, and scopes
• Assisting Senior Managers/Directors in establishing project direction and goals
• Preparing project progress reports and communicating with key stakeholders
• Resolving open impediments with Clients/Key stakeholders daily
• Coordinating internal resources and outside consultants to ensure timely project completion
• Implemented Agile Methodology to achieve continuous deployment and improved customer satisfaction
• Collaborated with product owners to understand user stories and maintain a groomed backlog
• Facilitated Scrum/Kanban implementations for managers and stakeholders
• Monitored metrics and identified potential problems or bottlenecks
• Collaborated with other Scrum Masters to enhance Agile processes in the organization
• Conducted Sprint grooming sessions with BA, Dev & QA teams
• Participated in release Go/No-go meetings with stakeholders to finalize releases
• Improved process levels across products for more efective project handling
• Built test strategy and test plans, reviewed requirements, designs, and test cases
• Built test strategy and test plans, reviewed requirements, designs, and test cases
• Ensured smooth project progress and adherence to quality norms
• Executed test plans and reported results on new hardware, software, and solutions
• Analysed requirements gathering, estimations, and coordinated test execution across teams
• Mentored new joiners/less experienced testers, resulting in a 50% increase in productivity
• Managed a team of 6 personnel for timely and high-quality testing deliverables
• Assessed client requirements for enhancements and change requests
• Delivered artefacts within specified timeframes
• Documented and resolved new issues
• Coordinated project meetings and addressed operations-based queries
• Engaged with developers for code design and error resolution
• Conducted Smoke Testing and Compatibility Testing
• Performed Functional Testing and Automation Testing using Selenium IDE and Web Driver
• Reported and managed issues, preparing and submitted status reports to the Test Lead
Bachelor of Engineering in Computer Science