Store Manager- Business Development, Store Operations, Visual Merchandising
Madura Fashion and Lifestyle- Allen Solly-Birla Group
Total years of experience :4 years, 10 Months
1. Madura Fashion & Lifestyle: Aug '12-July '13
Store Manager- Business Development, Store Operations, Visual Merchandising and inventory control, Customer Service, Product Promotions, Team Management, Financial administration
Key Highlights
• Visual Merchandising -Designing and setting up commercial displays to encourage buyers, Window dressing and merchandise displayers designed for eye-catching exhibits to attract the attention of buyers.
• Marketing - Deciding on marketing strategies and setting the marketing budge
• Managing Staff - Hire and oversee store personnel, training, performance management, setting individual targets and KPI's
• Inventory Control - To maintain the required stock level and Daily stock audit to avoid shrinkage
Business Analyst and Strategic Planning- MPLS product (Pan India) ( Sep '11- Aug '12)
Key Highlights
• Monitoring Order to Cash Sales analysis for all the regions
• Conducting weekly, monthly and quarterly sales review for all the regions.
• Training sales team and developing standards and procedures for different functional roles in the team.
• Weekly and monthly Performance review
• Developing product guides, operating manuals, business records and other pertinent documents.
• Resolving issues pertaining to the product.
• Making Case studies for publishing on company's website
• Developing Sales schemes for increasing sales.
• Conducting Rewards and recognition program every quarter
• Working on the initiatives for Revenue conversion
• Supporting the Sales Team
• Competition Analysis
• Pre-Sales:- Helping sales teams in terms proposing precise technical and commercial viable solution to customer in proper proposal format and helping them to convert proposal to orders, in order to increase data revenue.
• Capability presentation, product presentation, describing proposed solution to the customer
• Interaction with Sales, Customer Service Assurance Managers, Product Managers, Partners and commercial department.
Business Analyst and Strategic Planning- Tata Teleservices Retail Business (Western Region) ( 7 months)
• Alignment of MIS System
• Reduced Month end skewness of Sales
• Inventory Ageing analysis in the retail outlets
• Developed inventory forecasting mechanism
• Rent Rationalization of the retail outlets
• Analysis on productivity of Retail stores and Customer Service Executives in store
• Sales Conversion analysis
• Developing sales scheme through Recharge encashment
• Renovation project of the retail stores- Sales Projection
• Monthly performance overview for western region.
• Region wise Action plan to increase sales
• Catchment area analysis
• ABP Target distribution among the regions
• Manpower planning for retail stores
• Territory Distribution for Area Sales Manager
• Churn and retention Analysis for retail outlets
• Marketing Activities for Retail Outlets
• Keeping track of training throughput, quality and performance of Customer Service Executives.
Store Manager- Business Development, Store Operations, Visual Merchandising and inventory control, Customer Service, Product Promotions, Team Management, Financial administration. ( 2 yrs)
• Achieved Monthly Sales Target set.
• Increased Postpaid Sales as it's the highest revenue earning product
• Inventory Management- Stock audit on daily basis
• Walk- In Management- Reducing the waiting time
• Cash Management
• Customer Communication- Promotion of offerings
• Facility Management
• Customer Experience Management
• People Management
• MIS & Reports
Company: Tata Motors ltd Jamshedpur
Duration: May 08 -July 30
Designation: Management Trainee.
Role: Designing Standard Operating procedures for Payroll system
• MBA (Marketing and Finance) from ITM Navi Mumbai in 2009
• B.B.A (Marketing) from Pune University in 2007
• ISC ( Science) from Sacred Heart Convent School, Jamshedpur in 2003
• ICSE from Sacred Heart Convent School, Jamshedpur in 2001
