DIVYANSH SHUKLA

SQL Server Administration
Managing several server’s databases.
Maintained Service Delivery standards and provided stable operations support.
Offered office-wide software support and training, including troubleshooting issues and optimizing usage.
Reviewed budget and sales reports and utilized findings to execute budget forecasting.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Created PowerPoint presentations for business development purposes.
Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.