Dmitry Zarybko

Responsibilities:

SAP change management, track & trace process management, roles and responsibilities management.

Commercial excellence department application support and change management.

New requirements creation and development sprints management.

Incidents completion control, escalation.

Third parties management and developments control.

IT support and changes budget planning according to company strategy.

Business demand management and changes prioritization.

Vacation planning and bonus calculation application deployment (Benefactory)

Responsibilities:

Backoffice applications change management.

Development sprints management.

Incidents completion control, escalation.

IT support and changes budget planning according to company strategy.

Business demand management and changes prioritization.

Continuous it service level improvement.

Responsibilities:

Identifying business needs and initiating projects that will satisfy them.

Finding new service providers and managing current providers (Arsis-pro, Croc, Kontur, Korus).

Search for possible IT solutions for business initiatives, including the business units of other countries.

Prioritizing projects, budget planning and protection. Search for funding sources in case of urgent initiatives.

Return on investment (ROI) assessment of each IT project.

Project management: project implementation plan development and methodology choice, control points and the required quality tracking, budget spending control.

New IT solutions presentation and implementation in the daily business: training organization, kick-off control, receiving feedback, change requests creation if necessary.

Conducting employee training and instructions creation.

Achievements:

Completed 16 new projects, including: implementation of a CRM system for candidates search, a project on the use of electronic digital signatures for HR processes, purchase and installation of equipment for teleconferences, etc.

Provided a comfortable transition to remote work for 70 employees, procured 40 laptops and prepared them for use in 1 month after the self-isolation start.

Responsibilities:

Leading a team of 4 IT specialists of the first line support for local applications.

Making proposals for expanding and optimizing the company's current application portfolio.

Working with internal customers to define requirements for new and current IT solutions.

New projects launch and current applications changes according to the standard process.

Contractors work optimization in accordance with the needs of the company: organization of regular meetings, dispatching incidents.

Single point of contact for IT issues for business customers for supporting functions.

Reports on level of service quality preparation and development of proposals for its improvement and prioritization of work.

Coordination work for elimination of critical incidents on local applications.

Achievements:

Provided a 5% reduction in the quantity of incidents in 2017.

Implemented a mobile application for warehouses and customer stores audits in 4 months.

Organized the work of a team of 4 employees to restore production at the factory in Odintsovo after an incident in 2 days.

SAP User Administration: Create, Modify, and Delete user accounts.

Create and modify SAP roles and authorizations (GRC 10).

IT SOX audit in Russia, Ukraine and Belarus.

Carrying out measures to improve information security: creating and updating policies, users trainings, ensuring the protection of confidential information.

Development and implementation of measures to protect personal information and comply with information security rules.

Criticality assessment of the of the company's services. Assigning a certain criticality score to each service in the company based on the results of an analytical assessment.

Preparation of requirements for the procurement and sales processes in the project for the transition to electronic documents flow.

Achievements:

Rebuilt business processes in accordance with Federal Law 152 "On Personal Data" in 3 months.

Revised, signed and popularized the information security policy. Conducted trainings for over 1000 employees of the Moscow office.

Ensured the correct connection of 2800 employees of the Kalina plant in Yekaterinburg to the SAP system without incidents and errors in granting access rights.

Responsibilities:

First line support for SAP, users accounts creation, editing and removal.

Preparing and conducting user trainings, including information security.

Support and content creation of the online store for the dealers in Russia and Ukraine.

Preparation of documents for certification and renewal of product certification, control of the validity of certificates for power tools.

Translation of technical documentation for SAP, user manuals and user interface.

Achievements:

Successfully trained 300 users on information security.

Ensured safe data transfer of 85 users to a new server without failures in 2012.

Carried out an update for the online store for dealers within 2 months.