دعاء حماده, customer service and sales specialist

دعاء حماده

customer service and sales specialist

crystel

البلد
الأردن - عمان
التعليم
بكالوريوس, Architectural engineering
الخبرات
3 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 0 أشهر

customer service and sales specialist في crystel
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2021

Handling customer inquiries, resolving issues, and ensuring customer satisfaction. Highly motivated, team worker .
In my role, I am responsible for processing transfer requests, optimizing speeds, verifying customer information, establishing registered contracts.
Ensuring customer satisfaction with the service provided,
and provide new offers according to the customers needs.
Telesales, customer service by phone, Email.
Use Genesys, Avaia, Campaign management.

الخلفية التعليمية

بكالوريوس, Architectural engineering
  • في Al-albait university
  • فبراير 2017

Good

Specialties & Skills

Customer Service Oriented
Content
Contact Centre
Telesales
Customer Care
Autocad drawing
photoshop design
Teamwork
Microsoft Office
customer service
handling customer
telesales
Marketing
Microsoft Excel
Microsoft PowerPoint
Outlook
Problem Solving
Call Center
Outbound

اللغات

الانجليزية
متوسط
العربية
اللغة الأم