Doha Elamraouy

+ Asisted customers ith varying questions using product knowledge 3nd + Answered customer telephone cals promptly and improved on bod wat + Handled customer compisits, providing sppropriste solutions to guarantee postive outcomes. + Provided warm, positive customer care
tum visits and repeat spending, im aria
to departure encouraging.

+ Transport planning Supervise
the team of operators ad drivers Set p,
monitor and analyze Pts - Maintain budget management - Process export
import customs documents
+ Maintained profesional ccmmnications with customers, intemal team
members and extemal akehalders.
+ Minimise delivery delays by resolving problems and implementing.
preventive messures to vod recurrence
+ Delwvered al afc management equipment to client site within located
tmetrame.
+ implement and execute sl warehousing
sctivtes efcenty + Msintiring accurste stock eves nd avid discrepancies
+ Ensure operations are runing sper standards
+ Ensure meeting teams KPrs
+ Provided direction nd guidance tantra teams nar to schieve targets