Supply Chain Manager
Ulker
Total years of experience :19 years, 4 Months
Leading an End to end Supply chain function covering Gulf, Levant, Iraq & Export Markets.
• Lead Transition of Supply chain from Istanbul to Dubai making it closer to the Markets.
• Started the S&OP process across the region and clearly defined the demand.
• Devised Supply & Demand Meetings, ordering process, Standard operating procedures.
• Defined distributor inventory levels, MOQ, stock cover & Replenishment cycle.
• Setup standard Shipment protocols to all distributors from Plants in Istanbul, Saudi & Egypt.
• Established operating procedures for Documentation and Post shipment Claims.
Achievements:
• Improved forecast accuracy from 65 % to 80 %
• Sku Rationalization/one code per sku implemented reducing excess inventory by 20 %
• Ordering deadlines to Istanbul established cutting shipment lead times by 10 days
• Implemented 45day stock cover with distributors preventing oos
• Implemented order management, shipment, documentation out of Dubai office.
• Established “ order to cash” process
Lead Customer Service, Warehousing, Logistics, Procurement, Demand Planning, Export Markets & key Customers. Handled business of 470 Million Dirhams per annum.
• Lead Customer Service & Call center Teams
• Responsible for the Warehousing, Logistics & Distribution teams.
• Floated Stock counts, Stock recons, Health & Safety compliance across 5 warehouses.
• Initiated the weekly S&OP process through Demand & Supply Planning team.
• Created Logistics database, Fleet management and reduced delivery turnaround
• Recruited a stand alone accounts receivable executive, tightened customer receivables
• Set up the Supply chain Performance Indicators for review (OTD, OER, OOS, CFR, DIFOT )
Achievements:
• Recorded 4 % savings on year on year sourcing through the Procurement team
• Implemented WMS ( warehouse management system ) in warehouses
• Setup the Call center # 80025246 in 2012 and installed the CRM software & Procedures
• Created CTLM Team and Prioritized Tier 1 Customers ( Carrefour, Lulu)
• Lead the SOX supply chain audit from Company side, received A1 rating.
• Executed Squeeze & Trim projects resulting 6 % saving in operation budget
• Implemented the RTA Dubai Taxi / Al Ain water project.
Supply chain Arm of the Brand team. Brand operation Manager provides all operational and Logistics support to the Brand teams.
• All operational & Logistics support of Promotions, Sampling, in store demonstrations.
• Supply chain accountability & execution on all Point of Market Entry Programs like Pampers Hospital program, Always School Program, Gillette Point of market entry.
Achievements:
• Received Preferred Business partner award from Middle East Marketing team.
• Setup communication review meetings for marketing - supply chain interface.
• Marketing brief to execution turn around time reduced to 2 months from 3.
Lead planning & execution of Projects within the Supply Chain organization.
• Projects like Sku Rationalization, Work Process Improvement, New Product launch projects, Business Integration projects, new distributor integration, obsolete /excess inventory.
Achievements:
• Planned and launched Mach 3, Mach 3 Power, Shave preps
• Integrated systems of all Braun distributors across Middle east in one year.
• Roll-out S&OP process across Middle East & Africa
2 Year Post Graduate in Business Administration - Marketing (Full time) Years: 1989 – 1991 Major : Maketing Grade : First Class
