dolly gebril, customer support

dolly gebril

customer support

convergys before stream global service

Location
Egypt - Cairo
Education
Diploma, License Law Egyptian
Experience
4 years, 0 Months

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Work Experience

Total years of experience :4 years, 0 Months

customer support at convergys before stream global service
  • Egypt - Cairo
  • May 2011 to May 2014

how to help client and give him good service

Specialist at Arab League Human Rights
  • November 2009 to March 2010

• November 2009 - Mar 2010: Arab League Human Rights
Specialist
• Mar 2010 - May 2011 Legal department in
Cosmobiopharma

Current Employment (May 2011)
Converges (before stresm global service)

at Bristol -Myers Squibb
  • Egypt
  • September 2007 to October 2007

• September -October 2007: Bristol -Myers Squibb - Cairo.
- Enhanced my knowledge of the Egyptian Business law.

at Credit Bank
  • July 2007 to August 2007

• July - August 2007: Credit Bank - Zamalek
- Credit Agricol Bank Legal
Department

at Bristol -Myers Squibb
  • Egypt
  • September 2006 to October 2006

• September - October 2006: Bristol -Myers Squibb - Cairo
- Achieved a good knowledge of the pharmaceutical
regulatory process in Egypt.

Education

Diploma, License Law Egyptian
  • May 2014

• Certificate from International Commercial Arbitration Chambers ( I.C.A.) in the Egyptian Bar Association (Accredited Arbitrator) 2014 • License Law Egyptian Cairo University

Bachelor's degree, French law
  • at University of Paris
  • January 2008

2007 - 2008: BA in French law, University of Paris - Sorbonne Pantheon.

Bachelor's degree, Law
  • January 2007

• 2005 - 2007: Diplôma of General studies in Law (Bachelor)

High school or equivalent,
  • at Lycée El-Horreya
  • January 2005

• 2005: Graduated from high school (Lycée El-Horreya) Giza (90%) total résulte.

Specialties & Skills

Multicultural
Customer Service
Statutory
Microsoft Excel
Microsoft Word
BAR ASSOCIATION
TEAM PLAYER
WRITING SKILLS

Languages

Arabic
Expert
English
Expert
French
Expert

Memberships

نقابة المحامين
  • جدول عام
  • April 2012

Training and Certifications

Certificate from International Commercial Arbitration Chambers (Training)
Training Institute:
غرفة التحكيم وفض توزيع المنازعات بلجنة الشؤن السياسية بالنقابة العامه للمحامين
Date Attended:
January 2014
Duration:
5 hours

Hobbies

  • القراة و الشعر و السفر
    جائزة في الشعر من اتحاد الكتاب