Dominique Jong Tjien Fa, Director

Dominique Jong Tjien Fa

Director

HR People B.V

Lieu
Antilles néerlandaise
Éducation
Master, Business Administration
Expérience
41 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :41 years, 9 Mois

Director à HR People B.V
  • Antilles néerlandaise
  • Je travaille ici depuis juillet 2013

Connsultant, trainer, project manager, interim manager in several areas of HR in small, midsize and large corporations on Aruba, Curacao and in Suriname

Projects include but are not limited to:
- Girobank (retail bank)
Employee Engagement Survey, Job Descriptions and Valuations HAY System, Salary Survey Financial Institutions Curaçao, Strategic Workforce Planning, Re-evaluation Collective Pension Scheme, Continuous Learning Program 2014 Cash & CSD, new Salary System 2014 (AFAS)
- Aqualectra (largest water/electricity company on the island)
Training Strategic HRM MBA-course for Senior Management and HR Advisors
Member Negotiations Team i.c.w. Collective Labor Agreements
- DC-ANSP (Air Traffic Controll organization)
President Appeal Committee Job Descriptions and Valuations
- Lab de Med (largest medical laboratory company on the island)
HR Advisor and Project Manager for several projects e.g. Job Descriptions and Valuations, Employee Handbook, operational HR-issues
- CHB (largest mortgage fund on the island)
HR Project Manager i.c.w. evaluation, advise and implementation current an” for several projects e.g. evaluation and adjustment HR Policies and new Sickness & Health Policy and Plans
- APNA (largest pension and retirement fund on the island)
Member Appeal Committee Job Descriptions and Valuations
- HR People BV
HR Advisor and Project Manager i.c.w. projects involving advice, support, implementation and training on varying HR topics in small and midsize companies.

HR Advisor à UTS
  • Antilles néerlandaise
  • Je travaille ici depuis avril 2014

d Procedures, Evaluation Personnel Information and Payroll System, coaching HR Business Partners, operational HR-issues.

HR Manager à Girobank N.V
  • Antilles néerlandaise
  • février 2002 à juin 2013

Proxy holder A and member Senior Management Team
Developed HR Strategy as part of Strategic Business Plan and implemented annual HR Plan with accompanying bi-annual information sessions for all staff.
In charge of Organizational Structure and Charts.
Developed HR Compliance & Integrity Policy and Program and Code of Conduct Policy and provided bi-annual information and training sessions on code of conduct, integrity and confidentiality for all staff.
Set up and implemented Employee Screening Policy and accompanying forms based on Central Bank and Compliance Regulations.
Developed and negotiated Collective Pension Scheme, Sickness & Health Plan and renegotiated long term contractual agreements with Pension Fund and Insurance companies.
Set up Employee and other type of Labor/Contractual Agreements for employees, employment and consulting agencies.
Set up and implemented an Employee Handbook including Acceptable Use Policy based on Labor Law, Regulations and Guidelines.
Developed and implemented HR Management Information System (MIS) to support line and operational management.
Developed HR Processes & Procedures Manual governing all HR processes and procedures regarding in-, through- and outflow of personnel.
Developed, coordinated and implemented several HR systems e.g. Job Analysis & Valuation, Pay & Reward system, Performance Evaluation system, Employee Engagement Surveys, all based on HAY System and HR-Information System (AS Personeel, People Time and AFAS), Electronic Access and Time Attendance System.
Coordinated Salary Surveys 2006 and 2008 for companies in the Financial Sector in close cooperation with the HAY Group The Netherlands and Venezuela.
Set up and organized Service Quality Program and training for all staff.
Set up and implemented Employee Health Awareness Program consisting of Uniform Project, Employee Uniform & Dress code Policy, Health & Exercise Programs and training sessions including upgrading company canteen menus.
Developed General Introduction Program and organized annual Quiz Night as part of Orientation Program and Product Knowledge Training Program.
Developed and coordinated annual Training Plan and developed overall company and departmental-specific training, skills & development programs.
Conducted bi-annual training of all managers and supervisors on Performance Evaluations and Skills & Competences Evaluation.
Coordinated and implemented new Salary System (Pay Time)
Set up and controlled annual HR Budget and accompanying GL’s.
Managed and supervised the Payroll officer and HR Assistants (4).
Chairman of Committee for Social Activities (e.g. Jubilee/Christmas/Year End Celebration, Family Day) and Internal Communication and Employee Assistance Programs.
Coached managers and supervisors on general and line management practices and skills.
Assisted managers and supervisors with daily operational HR issues and set up several Policies, Checklists and Job Aids e.g. Cash Differences, Irregularities and Discipline, Mid Evaluations Trainees and New Hires,
Managed the relationship and negotiated with labor union (ABVO) and ‘Landsbemiddelaar’.
Conducted HR part of Due Diligence with respect to possible mergers with Whitten Bank, Total Bank, Centrale Hypotheek Bank.
Managed HR Change Process after the merger with Total Bank Venezuela.
Arranged and coordinated expatriates working status e.g. work permits, tax rulings, and relocation arrangements.
Set up and implemented Intervention Program for branch Bonaire with regard to organization, management, communication and performance of staff.
Organized, managed and coordinated Talent Management Seminar for HR Professionals on Curacao.

Part-time professor à Curises
  • Antilles néerlandaise
  • septembre 2002 à septembre 2009

Responsible for HRM lectures for MBA-program in cooperation with Economic Institute Boulder Colorado, University of Twente Holland, Business School Nyenrode Holland

Project Manager à University of the Netherlands Antilles
  • Antilles néerlandaise
  • août 2001 à février 2002

University of the Netherlands Antilles

Implemented Job Analysis and Performance Evaluation System.
Trained managers and supervisors on Performance Management practices and processes.
Developed Project Proposals for EU-subsidized programs regarding the upgrade of the University and its programs.
Conducted Operational SWOT-analysis for the Faculty of Technology & Science.

Director of Operations à Pinnacle Sports/Kings Cross N.V
  • Antilles néerlandaise
  • juillet 2000 à juillet 2001

Managed the ‘Operations Floor’ with 1 Floor Manager, 3 supervisors and 40-60 telephone operators (depending upon the sports season).
Responsible for all operational logistics varying from internet, telecommunication and satellite connections and equipment to ensure efficient and responsible resource planning.
Responsible for all HR and back-office issues, administrative and related activities of the company.
Developed an Employee Handbook.
Developed a Performance Evaluation and Pay-for-Performance System.
Managed all legal affairs of partners and other expatriate staff e.g. international contractual agreements, working permits, residential permits, housing.

HR Manager à Information Technology & Services (IT&S)
  • Antilles néerlandaise
  • septembre 1994 à juillet 2000

After privatization (commercialization) of the company from a governmental department into a government-owned corporation, set up of a HR Department, policies, procedures, handbooks in all areas of HR.

Human Resource Manager à Information Technology & Services (IT&S)
  • Antilles néerlandaise
  • septembre 1994 à novembre 1999

Set up of the HR-department.
Developed HR Strategies and Policies regarding Recruitment & Selection, Training & Development, Evaluation and Appraisal, Compensation & Benefits.
Developed an Employee Handbook.
Developed a Payroll and HR Information System (Payroll Pro, AFAS)
Negotiated with Labor Union and Work Council and developed a Social Plans for privatization.
Managed the relationship with the HR Department of the Central Government and with the Deputy of General Affairs.
Implemented Training & Development Programs.
Developed a System for Job Analysis & Valuation (FuwaSys and FuwAnt).
Developed a Performance Evaluation system in-house.
In 1996 appointed Sector HR Manager for 3 governmental departments (IT&S

Administrator à Municipality Real Estate Properties Amsterdam (Gemeente Grondbeheer)
  • Pays-Bas
  • septembre 1993 à août 1994

Management and administration of real estate properties and ownership in Amsterdam.
Advising on real estate property applications, expirations and extensions of long lease.
Supervision on collection and summation of long lease payments and obligations.

Tax Consultant Jr. à Price Waterhouse
  • Pays-Bas
  • juillet 1992 à août 1993

Advising major clients on income tax treaties, rules and regulations, in particular expatriates of global corporations.
Filing income tax forms, returns and appeals for expatriates of global corporations.

Marketing Assistant (part-time) à ABN AMRO Bank
  • Pays-Bas
  • septembre 1982 à juillet 1992

Logistical, administrative and back-office support of the manager and department heads of Small Business and Product Development.

Éducation

Master, Business Administration
  • à Curises (University of Netherland Antilles)
  • janvier 1999

.Graduated Cum laude

Baccalauréat, Business Administration
  • à Hogeschool
  • janvier 1993

courses: Tax Consultant Course for Dutch Tax Consultants Amsterdam, The Netherlands Dutch Association for Tax Consultants (Ned.

Etudes secondaires ou équivalent,
  • à University of Amsterdam
  • janvier 1984

Dutch Law (only 2 years, then discontinued because of lack of finances)

Etudes secondaires ou équivalent,
  • à De Algemene Middelbare School
  • janvier 1982

College Degree (VWO) Paramaribo, Suriname

Etudes secondaires ou équivalent,
  • janvier 1979

MULO)Paramaribo, Suriname St. Louiseschool, completed in 3 years instead of 4 years.

Specialties & Skills

ADMINISTRACIÓN DE BENEFICIOS
ADMINISTRATION
CENTRAL GOVERNMENT PRACTICE
CONSULTING
COUNCIL
DEVELOPMENT
GESTIÓN
GOVERNMENT
MICROSOFT BACKOFFICE

Langues

Néerlandais
Expert
Anglais
Expert
Espagnol
Expert