Don Thomas, senior technical sales engineer

Don Thomas

senior technical sales engineer

ASCON CONTROL CO

Location
India
Education
Bachelor's degree, Electrical And Electronics Engineering
Experience
8 years, 3 Months

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Work Experience

Total years of experience :8 years, 3 Months

senior technical sales engineer at ASCON CONTROL CO
  • Saudi Arabia - Dammam
  • April 2019 to April 2023

Business development:
• Identify and exploit potential opportunities with existing & new customers / projects
• working with end users & consultants to influence the requirement towards solution.
• Collaborate with teammates to connect with new lead contacts, keep up with market trends & competitors’ approaches
• Planning, developing, and delivering the marketing strategy for products/services.

Technical Sales:
• Generate sales to achieve maximum profitability against annual group and personal sales targets.
• Assessing customer needs with product knowledge to develop tailored products, services and/or solutions to meet client’s needs.
• Face-to-face/call/email/social media follow up to optimize client meetings throughout the territory.
• Positive customer engagement, sales presentation, study technical specifications/clarification and submitting viable offers.
• Compliance with Sales Management Process, code of conducts and business ethics.
• Maintain all required records of sales and other relevant information to enable performance to be measured and monitored as well as prepare regular forecast to enable effective forward planning.
• Maintain an updated record of clients database with RFQ/PO received and visits conducted.
• Timely reporting to the Sales Manager on daily call/visit plan, weekly/monthly business plan, and key job site/project reports.
• Establish and preserve effective inter-departments & customer communication to identify all potential sales openings.
• Training, reviewing, information sharing and delegating work to inter-department professionals based on problems faced, customer feedback and complexity of the customer requirement.
• Proactively view inter-department activity for a processed order to reduce/ manage conflicts.

Customer relationships:
• Maintain a solid relationship with key customers, suppliers and other relevant bodies to ensure that the company’s maximum sales potential is realized.
• Prospecting customer base/ key decision makers and foster quality business relationships.
• Client account management and expanding client database with persuasive follow up.
• Active listener to customer complaints, feedbacks, inquiries and any other related customer issues to measure their satisfaction level with company products and services.
• Collecting qualified referrals from existing clients to keep the pipeline humming with new leads.

ELECTRICAL ENGINEER at TESLA SWITCHGEAR
  • Qatar - Al Wakrah
  • October 2017 to April 2019
Electrical Design, Estimation and Inside sales Head. at ALMANA SWITCHGEAR
  • Qatar - Doha
  • February 2015 to October 2017

● prospect follow up, final negotiation, bi-weekly project forecast, quotation and tech submittal timely submission and lead dept. activities.
● Prepare electrical schematic, wiring diagrams, panel & busbar view, BOM, technical parameter & discrimination charts.
● Pre-qualification, & Kahramaa approval documents, complete product submittal.
● Utilize AUTOCAD software to create, convert and modify layout drawings, isometric drawings, schematic & wiring diagrams.
● Training & review performance of Jr. engineers/draftsmen & updating of quality documents.
● Has experience in LV Panel designing (up to 2500A, Form 4B type 6), Busduct, Capacitor bank, SMDB, DB, Feeder pillar & LCP.
● Conduct quarterly internal audits of all departments and management review meetings to preserve QA and QC.

Education

Bachelor's degree, Electrical And Electronics Engineering
  • at Karary University
  • May 2014
High school or equivalent, SCIENCE
  • at MOUNT SEENA
  • April 2010

MATH PHYSICS CHEMISTRY

Specialties & Skills

Sales Management
Management
Electrical Engineering
Customer Centricity
TEAMWORK
CUSTOMER INTERACTION
CUSTOMER RETENTION
COMMUNICATION
Sales Coordination
Negotiation
Operation
Quotations
Marketing
Problem Solving
Key Account Management
Execution Skills

Languages

English
Expert

Training and Certifications

LOW VOLTAGE PRODUCTS (Training)
Training Institute:
SIEMENS
Date Attended:
April 2013
Duration:
48 hours
LOW VOLTAGE PRODUCTS (Training)
Training Institute:
ABB
Date Attended:
April 2022
Duration:
8 hours
LOW VOLTAGE PRODUCTS (Training)
Training Institute:
L&T
Date Attended:
December 2014
Duration:
48 hours

Hobbies

  • LEARNING NEW TRENDS IN LV ELECTRICAL TECHNOLOGY