Dondelle Jay Saig, Customer Service Executive

Dondelle Jay Saig

Customer Service Executive

Sharaf Exchange

Location
Philippines
Education
Bachelor's degree, Radiologic Technology
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

Customer Service Executive at Sharaf Exchange
  • United Arab Emirates
  • February 2011 to May 2013

Sharaf Exchange, Dubai, UAE.
Customer Service Executive (Feb 2011- Dec 2013)

• Responsible for receiving and disbursing money in establishments other than financial institutions
• Adept at using electronic scanners, cash registers, and related equipment.
• Responsible for processing credit or debit card transactions and validating cheques.
• Conduct teller duties in a timely and organized manner.
• True team player and punctual individual.

Room Service Agent at Grand Menseng Hotel
  • Philippines
  • January 2010 to January 2011

Grand Menseng Hotel, Phils.
Room Service Agent
Telephone Operator (Jan 2010- Jan 2011)
• Answer and distribute a high volume of incoming calls.
• Responsible for recording the requests of guests and customers.
• Responsible for up sale and taking room service orders.
• Responsible for other duties as assigned.

Encoding Sales Data at Data Encoder
  • Philippines
  • February 2009 to December 2009

Data Encoder (Feb 2009-Dec 2009)
• Encoding Sales Data
• Encoding Medical Data
• Encoding Legal Data

Checker at Charifer Builders/Pepsi Company
  • Philippines
  • October 2008 to January 2009

Charifer Builders/Pepsi Company, Phils.
Checker (Oct 2008-Jan 2009)
• Checking the incoming and outgoing Full and empty bottles of Pepsi

Checker at Masters Port Services, Inc
  • Philippines
  • April 2008 to September 2008

Masters Port Services, Inc. Craft Haven wharf. Bo.IIlang Davao City, Phils.
Checker (Apr-Sep 2008)
• Checking goods boxes of pineapple and bananas before shipment
• Checking the correct barcodes and box codes
• Monitoring the exact temperature of the product

Sales Representative at Citibank Davao, Phils
  • Philippines
  • October 2007 to April 2008

Citibank Davao, Phils
Sales Representative (Oct' 2007-Apr '2008)
• Making cold calls to prospective customers
• Convincing prospective customers to purchase credit cards
• Attending to customer queries regarding the purchase of credit cards

Cashier at Greenwich Company GaisanoMall Davao
  • Philippines
  • April 2007 to October 2007

Greenwich Company GaisanoMall Davao, Phils.
Cashier (April 2007-Oct '2007)
• Attending the costumers visiting the store
• Do receiving Transaction of Cash against goods sold.

Volunteer/Midwife at Maa Brgy. Hall
  • Philippines
  • March 2006 to March 2007

Maa Brgy. Hall Maa Davao City Philippines
Volunteer/Midwife (Mar '2006-Mar '2007)
• Assist the officer in charge of the daily activity at the Health Center
• Record patient data
• Conduct wound dressing
• Assist the medical team leader with the treatment of victims of vehicular accidents
• Conduct blood pressure monitoring for the patient
• Perform other related tasks

Education

Bachelor's degree, Radiologic Technology
  • at Davao Doctors College
  • March 2015

2012 till date: Davao Doctors College (BSRT) - Bachelor of Science in Radiologic Technology

Diploma, MIDWIFE
  • at Tecarro College Foundation Inc
  • October 2007

2004-2007 Tecarro College Foundation Inc., Sandawa Davao City (Midwifery Graduate)

Specialties & Skills

CUSTOMER SERVICE
ENCODING
INCOMING CALLS
PUNCTUAL
SALES REPRESENTATIVE
TEAM PLAYER
TELEPHONE

Languages

English
Beginner
Tagalog
Beginner