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Donna Dhezza Panen, Business Analyst – Financial Planning & Analysis (FP&A)

Donna Dhezza Panen

Business Analyst – Financial Planning & Analysis (FP&A)·Comcast Business

Philippines

Bachelor's degree, Computer Science

Work experience

Total years of experience: 11 years, 8 months

Business Analyst – Financial Planning & Analysis (FP&A)

January 2020 - Present

Comcast Business

Pasig City, Philippines Remote

January 2020 - Present



Spearhead and support the strategic transition of the teams operational scope from Network Audit to
Financial Planning & Analysis (FP&A) functions.
Assist in comprehensive financial reporting workflows, including the meticulous preparation and validation
of key revenue, churn, and monthly reconciliation reports.
Analyze large operational and billing datasets to identify data discrepancies, perform root-cause analysis,
and recommend solutions to ensure seamless data alignment.
Collaborate closely with key stakeholders to understand evolving finance operations, outline reporting
requirements, and contribute to process forecasting tasks.



Company industry:
Telecommunications

Senior Data Analyst

January 2018 - January 2019

MicroSourcing

Pasay, Philippines

January 2018 - January 2019



Company industry:
Call Centers & Customer Care Outsourcing

Data Analyst

January 2016 - January 2018

MicroSourcing

Pasay, Philippines

January 2016 - January 2018


Company industry:
Call Centers & Customer Care Outsourcing

Account Processor

January 2013 - January 2015

Intellicare Asalus Corp.

Makati City, Philippines

January 2013 - January 2015

• Ensured accuracy of corporate account data through validation and processing
• Resolved client issues related to account discrepancies

Company industry:
Other Healthcare Services

Education

Kolehiyo ng Lungsod ng Lipa

April 2012

April 2012

Bachelor's degree, Computer Science

Philippines

Skills

Analysis

Expert

Analysis

Expert

Excel

Expert

Tableau

Beginner

BUSINESS ANALYSIS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

DATA ANALYSIS

Intermediate

DATA VALIDATION

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

EXECUTIVE FUNCTIONS

Intermediate

MICROSOFT EXCEL

Intermediate

PROCESS IMPROVEMENT

Intermediate

ROOT CAUSE ANALYSIS

Intermediate

STAKEHOLDER COMMUNICATIONS

Intermediate

BIG DATA ANALYTICS

Intermediate

BUSINESS TO BUSINESS

Intermediate

CHANGE MANAGEMENT

Intermediate

COMPUTATIONAL MATHEMATICS

Intermediate

DETAIL ORIENTED

Intermediate

FINANCIAL PLANNING

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

LEADERSHIP

Intermediate

Languages

English

Expert