Blackberry IT Service Desk Team Leader
NCR
Total des années d'expérience :22 years, 1 Mois
My responsibility is to organize team to provide support for blackberry employees. Every day conference meetings with Blackberry personnel. Keep high level of CSAT, resolution efficiency and good atmosphere in team. creating schedule for my team.
I was responsible for maintenance faculty network, lab computers and web site. Also i was working with external contractors, working remotely support for them.
I was responsible for maintenance of office network, servers. Also i was responsible for all company computers and printers.