dorothy madrid

Senior Account Txecutive في Customized Items Corporation

• الفلبين
• فبراير 2003 إلى يونيو 2011

• Supervising and leading Jr. Sales Associate.
• Conduct training for newly hired Sales Agent and Interviewing Sales applicant.
• Product Costing
• Maintain and ensure all transactions is posted in the database.
• Compile and analyze accounts information to prepare statements including monthly and annually accounts.
• Meets or exceeds established annual sales quotas
• Identifies market potential by qualifying accounts.
• Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales.
• Closes sales by building rapport with potential clients, expounding on the benefits and services capabilities; overcoming objections, etc.
• Expands sales in existing accounts by introducing additional solutions and services; developing new applications.
• Recommends new solutions and services by evaluating current solutions, identifying needs to be filled.
• Responsible for keeping commitments in a timely manner and resolving issues promptly.
• Accountable for customer satisfaction and providing high quality service.