Douae Elbay

• Coordinated end-to-end import/export flows including documentation, customs compliance, and shipment tracking.
• Managed communication between suppliers, logistics partners, and internal departments.
• Ensured adherence to foreign trade regulations across all international operations.

• Processed Letters of Credit (LC) and international payments in compliance with ICC rules (UCP 600).
• Audited trade files to verify regulatory compliance and accuracy of cross-border documentation.
• Coordinated with corporate clients to resolve documentation issues and accelerate payment cycles.

• Analyzed and instructed foreign exchange authorization requests for import/export operations.
• Verified compliance of trade files with Moroccan foreign exchange regulations.

• Monitored tender opportunities and qualified business leads through market intelligence and competitive benchmarking.
• Supported the sales pipeline through structured prospect follow-up and CRM updates.