أحمد شفيق

• Contribute to the strategic direction of the department.
• Advise on matters related to performance improvement, performance culture, change management, and quality improvement.
• Contribute to strategic initiatives and cascade organizational strategy through to department goals and objectives.
• Contribute to daily operations to carry out the functions of the department, contribute to the development of goals and targets and accountable for achieving expected results.
• Responsible for fostering a work environment that rewards high performing staff and fosters professional development and career advancement for top talent.
• Serve as a program manager, leading project managers and other team members across multiple projects and work-streams to achieve defined goals and objectives.
• Responsible for setting, monitoring and managing program project budgets.
• Manage assigned work under the direction of Directors with creative initiative to complete work on time and with high quality.
• Successfully manage multiple assignments and responsibilities while balancing priorities and providing timely communication to colleagues and stakeholders.
• If assigned, serve as direct supervisor for junior staff.
• Manage the production of project deliverables with clear written communication, professional documentation, careful attention to detail, and high standards of excellence. Accountable for completing program milestones according to organizational objectives.
• Monitor latest trends in healthcare improvement and innovation and apply to local environment.
• Make significant contributions to industry thought leadership through publications, speaking engagements, and solutions development.
• Lead and conduct events including training sessions, conferences, and seminars

•Create and develop Quality management plan KAIMRC.
•Identify external and internal customers.
•Developing standards, policises & procedures for implementing KAIMRC quality managment system.
•Provide information, consulatation, trainings & workshops to the staff on quality tools & methods.
•Work with quality implementation teams & quality task team for advising and supporting.
•Developing Performance Improvement Measures system for KAIMRC (KPIs)
•Coordinate programs leading to attainment of external accreditation programs (ISO, ..) for various KAIMRC sections.
•Conduct specific quality improvement projects ( Cord Bllod Bank & Bio Bank project ), Data collection plan & root cause anaylsis for improving quality of KAIMRC services using six sigma tools.
quality of KAIMRC services using six sigma tools.
Few Initiatives:
Build Process in start-up phase for Bio Bank section:
•Develop organzional chart for Bio bank and its teams
•Develop section charter for each team
•Review & Develop job descriptions for all team members
•Develop Policies and Procedures for all the Bio bank teams
•Develop performance indicatros for all Bio bank teams
•Develop data collection plan and data collection sheets and forms
•Provide Quality taining course for Bio Bank team members (Project improvement using sex sigma tools)
•Regular meetings with all members from front line staff up to top management
•Reporting to CEO and to the Bio Bank Committee
•Preparation for ISo Accrediataion for Bio Bank

Affiliation: Team Leader of Joint Commission International (JCI) Accreditation:October 2009
•Oversee all the processes and functions in the hospital including the clinical and managerial aspects.
•Auditing the clinical and managerial functions with reporting to the
stakeholders and governances body
•Coordinator to facilities for performance improvement, utilization management, risk management, reengineering/reorganization and the JCIA survey preparation process.
•Present education programs on variety of topics including, but not limited to performance improvement, risk management, and JCIA topics.
•Developing Performance Measurement System for hospitals (KPIs)
•Oversee and improve communication, committees' decisions and
reporting structure
•Clinical pathway development and implementation
•Performance improvement projects (readmission after 24 hr, decrease time for addmission, time out in operations room, ..)
Few Initiatives:
•Lead Quality Improvement project using six sigma & SPSS techniques.
•Helped to roll-out quality on systems like, Doctors reference book, QMS(Quality management Systems)
•Implementation of tracer methodology as a performance improvement tool.
•Developing Performance Measurement System for hospitals.
•Develop and implement all kinds of review ( clinical, utilization, closed and open file review )

• Examines, diagnoses, and treats diseases and injuries by surgical and nonsurgical means. Prepares and reviews case histories and obtains data through interviews. Examines patients and determines x-ray examinations and clinical laboratory tests required. Interprets test results and evaluates examination findings. Prescribes treatment, such as drugs, physical therapy, dietary regimens, and surgical procedures for diseases and injuries. Coordinates treatment with other specialists. Treats patients suffering from surgical shock, postoperative hemorrhages, respiratory failure, and other complications.
• Manages critical care activities. Formulates plans and procedures for critical care activities. Schedules use of critical care facilities and assigns nurses and medical technicians. Advises on type and quantity of supplies and equipment. Coordinates critical care with other medical activities

Affiliation:Member of DAFH Accreditation Team (accredited by JCI July 2005 & re- accredited by JCI August 2008 )
•Worked as a team member in the hospital within the system of quality improvement and JCIA preparation.
•Developed and maintained performance improvement projects using quality tools.
•Implementation of case management service as a new quality planning project.
•Open and closed file review.
•Implementation of tracer methodology as a performance improvement tool.