Senior HR Consultant
Management Consultants
Total years of experience :13 years, 11 Months
Provided industrial relations advice and coached line managers in the implementation of HR principles.
•Streamlined recruitment process and project managed recruitment of over 100 staff in multiple disciplines for commencement of a new contract.
•Identified and project managed a review of the business unit managing care and domestic workers, which included an evaluation of unit structure, job roles, functions and systems.
•Reviewed and implemented new induction processes, gaining buy-in from the leadership team and resulting in increased retention rates.
•Continually assessed effectiveness of training programs and produce reports on key data and staff performance
Recruitment Management and Staff Development skills
•Ensured all relevant policies and procedures, with statutory requirements included, are adhered to for the management of staff and employees with disabilities.
•Ensured adherence to a system of performance review and development.
•Staff recruitment consistent with equal employment and diversity principles.
•Ensured the organisation meets its Work Health and Safety responsibilities in line with legislation.
•Overseen the development and review of program policies and procedures.
•Ensured systems are in place for customer satisfaction, continuous improvement and internal audits.
•Adhere to governance agreements and processes including staff reviews, supervision, team development and quality meetings.
•Resolved all program issues and complaints.
•Maintained effective relationships with funding bodies, other service providers, and key stakeholders internal and external.
•Business Planning and Development Skills
•Ensured the implementation of strategic directions for the organisation, as determined by the Committee of Management.
•Developed annual business and marketing plan in conjunction with Managers; and the identification of new business opportunities. Including the preparation of tenders, expressions of interest and fund raising proposals.
•Developed of collaborative projects and partnerships with other organisations.
•Monitored the achievement of sales and service budget targets.
in
in Education and Training
courses: Certificate IV Training and Assessment. TAE 40110