Quality Control & Assurance Manager
EPC For Consultation & Training
Total years of experience :17 years, 11 Months
Conduct compliance & risk management audits in a variety of food service and related environments, perform a GAP
Analysis, Assessment Study, and System building Consultation Service Covering (GMPs - HACCP - ISO22000 -
FSSC22000 - ISO 9001, ISO 18001 & 14001.... ) Performing 2nd party audits Vendor assurance, GMP and HACCP
programs as well as food safety certification training, Ensure timeliness, consistency, and accuracy in all audits and audit
reports. Operate & Maintain applicable professional development and training required for audit proficiency.
Conduct compliance & risk management audits in a variety of food service and related environments, perform a GAP
Analysis, Assessment Study, and System building Consultation Service Covering (GMPs - HACCP - ISO22000 -
FSSC22000 - ISO 9001, ISO 45001 & 14001.... ) Performing 2nd party audits Vendor assurance, GMP and HACCP
programs as well as food safety certification training, Ensure timeliness, consistency, and accuracy in all audits and audit
reports. Operate & Maintain applicable professional development and training required for audit proficiency.
Responsible for Establishing, implementing & updating a whole new food safety & food defense systems for deferent Shops (Bakery - Dairy - Butchery - Fishery - Fruit & Vegetables) based on HACCP, BRC & ISO22000 systems to maintain Customer satisfaction, decrease the food safety errors, ensure supplier compliance & increase staff awareness *Supported the Company by implementing the system to open 3 new stores.
• Establishing & implementing HACCP System to cover all the Food safety aspects
• Creating a new preventive maintenance plan supporting the M-team
• Creating new checklists, conducting a food safety audits to ensure the store compliance
• Creating MSDS for all homemade products based on shelf life study
• Creating a cleaning & Sanitation procedure based on the Latest BRC System
• Setting all SOPs, GMPs & GHPs within sections, in all the stores
• Increasing the staff. SV & Managers awareness by conducting internal & external training
• Setting a Microbiological sample plan for all the food processes, reporting results, supporting the commercial team to
make the CA plan & ensuring its implementation
• Creating a customer service complain system, investigating the problems & taking actions based on the findings
• Reporting all results & progress to the CEO
System of (Catering - Bakery - Pastry - Butchery - Fishery - F&V - Receiving - OPSS) on Alex City Center Hypermarket
from Jan 2012 to Aug 2015. Beside Orouba Hypermarket branch and city light branch from its opening at 2014 till the
beginning of 2016.
• Establishing and implementing the HACCP principles, cleaning and sanitation processes
• Maintaining the Food safety practices within the different sections by monitoring and following up the GMPs & GHPs
, and all critical control points starting from receiving products to displaying them for the customers
• Following and reporting all the non-conformity issues to the H.O besides supporting the Section Managers to apply
corrective action plans and evaluating the food processes to assure their compliance with the latest Food safety
technologies
• Evaluating and handling all customer complaints, applying the appropriate action and reporting the investigation
results and actions to the head office
• Ensuring the daily implementation of the pest control plans
• Preparing a monthly report & presentation for the results of the food and swab analysis
• Setting a recall procedure and reporting the action to the H.O.
• Conducting a weekly audit including a complete corrective action plans for the concerned sections
• Following up the implementation of the corrective actions done by the section managers.
• Implementing an Internal & External calibration plan
• Conducting food safety Audits (Internal, HO & external)
A thorough Check for all products Displayed (Expiry date, product quality, Temp., withdrawal date & cleaning)
• Handling and investigating customer complaints & implementing appropriate corrective actions
• Providing Meat, Poultry & fresh food receiving veterinary inspections
• Checking the pest control activities with the company and making a daily documentation for the products according to the MSDS
• Implementing a cleaning schedule with the cleaning company for all sections & maintenance every month
• Coordinating Lab Analysis visits, receiving results, investigating positive samples, helping SM to put Corrective actions, following up the implementation of Corrective actions & making a presentation & a detailed report for the results
• Receiving a Recall & implementing the required actions
• Reporting the Non-conformities by suppliers to QM
• Implementing an Internal & External calibration plan
• Conducting a food safety Audits (Internal, HO & external)
• Coordinating external trainings with sections managers and the department head
Conducting food safety audits of client's facility concerning the HACCP & ISO 22000
• Communicates verbally to management on the level of food safety existing at the facility
• Prepares a written report for management, recapping all issues of observations and, if needed, Corrective actions that should be taken.
Food safety Inspection of Officers & Soldiers Catering Establishments
• Veterinarian Poultry & meat inspection
• Pest control activities validation
• Microbiological tests, Swabs & sampling application
• Daily audit of chillers, freezers & dry storage and inspection for any non-conformities
veterinary medicine education
