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Dr Reham Nasr, Meeting, Conferences,andEvents Travel Manager (MICE Travel Manager)

Dr Reham Nasr

Meeting, Conferences,andEvents Travel Manager (MICE Travel Manager)·Almatar APP KSA

Saudi Arabia

Master's degree, Administration

Work experience

Total years of experience: 12 years, 9 months

Meeting, Conferences,andEvents Travel Manager (MICE Travel Manager)

January 2021 - Present

Almatar APP KSA

Riyadh, Saudi Arabia

January 2021 - Present

• Successfully organized and executed group conferences and events for pharmaceutical partners, enhancing collaboration and engagement.
• Demonstrated strong problem-solving skills by professionally resolving customer issues, ensuring high levels of satisfaction.
• Prepared and presented comprehensive employee reviews, fostering professional development and team growth.
• Leveraged strong communication and organizational skills to coordinate logistics and manage vendor relationships effectively.
• Developed and implemented innovative event strategies that increased attendance and participation.
• Maintained a keen eye for detail, ensuring all events were executed flawlessly and met client expectations.

Company industry:
Tourism, Museum, & Cultural

Assistant Operations Manager

September 2018 - January 2021

Thomas cook Airlines UK

Cairo, Egypt

September 2018 - January 2021

Company industry:
Travel Agency

Branch Supervisor International Travel Consultant

October 2015 - August 2018

TEZ TOUR EGYPT

Cairo, Egypt

October 2015 - August 2018

• Senior Air Ticketing professional with expertise in Amadeus and Sabre Red Aviation Systems.

• Proficient in managing outbound hotel systems including DOTW, Omega, and Hotel Beds.

• Skilled in preparing comprehensive letters, presentations, and reports for various stakeholders.

• Regularly attend strategic meetings with senior management to align on business objectives.

• Collaborate with departmental managers to develop and implement strategic plans.

• Supervise and monitor administrative staff to ensure optimal efficiency and productivity.

• Delegate tasks effectively to enhance team performance and achieve organizational goals.

• Transitioning into the role of Events Manager, leveraging strong organizational and leadership skills.

Company industry:
Hospitality & Accomodation

Air Ticketing

January 2013 - January 2015

Gulf Air

Cairo, Egypt

January 2013 - January 2015

• Confirmed group ticket requests, ensuring full payment was processed for seamless travel experiences.

• Coordinated flight bookings with Gulf Air, managing international travel logistics efficiently.

• Executed ticket reissues promptly, maintaining customer satisfaction and adherence to travel schedules.

• Processed ticket refunds by meticulously checking cancellation policies, safeguarding company interests while providing excellent customer service.

• Developed strong organizational skills through managing multiple travel arrangements simultaneously, preparing for a transition into event management.

• Cultivated attention to detail and problem-solving abilities, essential for planning and executing successful events.

Company industry:
Airlines

Education

Cairo University.

January 2020

January 2020

Master's degree, Administration

Egypt

Faculty of Commerce, Cairo University

May 2013

May 2013

Bachelor's degree, Accounting

Egypt

Skills

CORPORATE TRAVEL MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
FLORAL DESIGN
Intermediate
FLORAL DESIGN
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Certifications
Graphic Design Diploma
ICDL Certified

Hobbies and interests

Swimming
Driving